At some point, we’ve all experienced regret over not doing something. Opportunity passes us due to our over analysis, indecision, and uncertainty. Even though we’ve all done this, we rarely seek the advice of others, thinking our situation is somehow unique or different. This rationale is common among the on-premises organizations we speak to. They Read more
The “changing technology landscape” has become a common trope when discussing the cloud. I understand why—it helps contextualize the disruption and advancement we’re experiencing. But you know as well as I do, this “change” has happened. The on-premises solutions and infrastructure you built your business on, though once state-of-the-art, are now less adaptable, less useful, Read more
Our business landscape is evolving rapidly. Long-term COVID impacts to supply chains, worksite strategies, and consumer behavior have compelled most organizations to modernize to better serve customer needs. Though migrated Microsoft Dynamics 365 customers will tell you that cloud benefits far exceed the perceived risks of moving or “comfort” associated with remaining on-premises, making this Read more
Migrating your on-premises business applications to the cloud can be like building your very own dream home. It’s incredibly exciting and will be perfect for your unique needs but can feel daunting when going at it alone. Ensuring you have a strong plan is crucial. Let’s explore this metaphor a bit more as we examine Read more
Change is not always easy. Economic disruptions from COVID-19 have compelled most organizations to assess whether their legacy systems, processes, and infrastructure can provide the necessary agility to remain competitive. While shifting market conditions have accelerated cloud adoption, some are still weighing migration costs, complexities, and risks against the benefits. There are many reasons to Read more
Today we’re announcing new capabilities to help customer and field service teams deliver more consistent and engaging experiences, from the call center to on-site visits. The new features for Microsoft Dynamics 365 Customer Service and Microsoft Dynamics 365 Field Service. provide the agility to adapt to changing customer needs, as well as streamline agent and Read more
Today officially kicks off a six-month wave of hundreds of new capabilities, feature updates, and applications across Microsoft Dynamics 365 and Microsoft Power Platform. Launch event highlights new 2021 release wave 1 capabilities and spotlights how they benefit BNY Mellon, Patagonia, Rockwell Automation, and The Coca-Cola Company. Read more
These four success stories provide insights into how leading companies use a modern, cloud-based, intelligent platform to deliver versatility, scalability, and rapid time to value. They also illustrate how Dynamics 365 Supply Chain Management helps companies operate with a customer first mindset from production to fulfillment. Read more
Having spoken to over 300 Microsoft Dynamics 365 on-premises customers, I have a lot of empathy for companies that are faced with the decision to migrate to the cloud. Most commonly I’ve heard that changing business software can appear risky, daunting, and expensive, but the customers that have successfully migrated to Dynamics 365 will tell Read more
In today’s digital economy, delivering an exceptional customer experience across every touchpoint has quickly become a competitive differentiator. Most organizations realize if they hope to remain successful they must effectively leverage the vast amounts of data available to them in order to support the personalized engagement that customers expect. According to McKinsey, organizations that harness Read more
Today, more than ever, your organization needs to adapt to changing business conditions with incredible speed and efficacy. Whether you’re shifting to digital sales or streamlining your supply chain, Dynamics 365 plays a pivotal role in digital transformation initiatives by bringing customers and business priorities together with the next generation of CRM and ERP applications. Read more
The pandemic has forced manufacturers to make rapid adjustments, like changing factory layouts and bringing plants online with inexperienced staff while trying to maintain quality and safety standards. To address these challenges, manufacturers will need to focus on reskilling and cross-skilling to augment a worker’s knowledge. Today we’re announcing new updates to Microsoft Dynamics 365 Read more