News and Events Archives - Microsoft Dynamics 365 Blog

Helping customers compete and accelerate innovation with the cloud, AI and a new approach to Talent

November 1, 2017

By Alysa TaylorCorporate Vice President, Business Applications & Industry

Ever since the mainframe, customers have been dealing with business apps that were little more than forms, over siloed data, tied to monolithic CRM and ERP suites that were hard to customize. We believe we can do better....Read more

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Modernizing Business Process with Cloud and AI

September 25, 2017

By James PhillipsPresident, Microsoft Business Applications

The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets…...Read more

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Simplifying Dynamics 365 offerings

September 22, 2017

By Alysa TaylorCorporate Vice President, Business Applications & Industry

This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from partners…...Read more

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Achieving Greater Business Productivity with PowerApps

August 22, 2017

By Umran HasanSenior Product Marketing Manager, Dynamics 365

The advances in productivity that modern enterprise software has brought to business users have always been tempered by the limits of standard software…...Read more

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Microsoft Dynamics 365 for Sales named a leader in latest The Forrester Wave: Sales Force Automation Solutions, Q2 2017

July 13, 2017

By David HeldSenior Product Marketing Manager with Microsoft

As we head into the new fiscal year at Microsoft, we continue to see the transformation of the buyer-seller dynamics. Buyers unequivocally have higher expectations and more influence. At the same time…...Read more

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Helping partners innovate in business applications

July 10, 2017

By James PhillipsPresident, Microsoft Business Applications

At Microsoft Inspire this year, more than 18,000 partners, customers and business leaders will hear our CEO and leadership talk about the critical role our partners play in enabling customers to transform…...Read more

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Accelerating Digital Transformation with Technology

July 5, 2017

By Umran Hasan

While enterprises worldwide embrace digital experiences to meet rising customer expectations, they are also applying digital transformation strategies to remain competitive and drive revenue growth. …...Read more

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Differentiate your business with exceptional field service

June 20, 2017

By Matt KreschDirector, Product Marketing

Quick; think of a business that provides excellent service each time you interact with them. Are you likely to remain loyal to their brand? Have you raved about them to your friends and family? Chances…...Read more

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Introducing Microsoft Dynamics 365 Germany

June 1, 2017

By Kees Hertogh

Microsoft Dynamics 365 Germany is now available for customers in Germany, the European Union and European Free Trade Association countries. This new and unique offering stores customer data in the German…...Read more

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Microsoft Dynamics 365 Services – Now Available from United Kingdom Datacenters

May 4, 2017

By Kees Hertogh

Microsoft’s mission is to empower every person and every individual on the planet to achieve more. To that end, we are pleased to announce the availability of Microsoft Dynamics 365 services from…...Read more

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New Dynamics 365 capabilities to drive your business forward

April 24, 2017

By Community Manager

Scott Guthrie – Executive Vice President, Cloud and Enterprise Group, Microsoft – announces today exciting new Dynamics 365 capabilities and invites you to join the Microsoft Business Forward web…...Read more

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Microsoft Wins in 2017 CRM Magazine Service Leader Awards

March 30, 2017

By Tricia Morris

As we continue to innovate across Microsoft with our customers and their digital transformation needs in mind, customer service and customer engagement are a top focus. Through our own State of Global…...Read more

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NRF 2021: enabling retailers to reimagine the road ahead with Microsoft Business Applications

Truly engaged, always connected The past year has brought complex challenges for retailers of every size, and in response many have quickly pivoted their businesses to adjust. With store closures during lockdown, retailers leveraged Microsoft Dynamics 365 to facilitate new purchasing options for their customers, such as shipping from stores and click and collect. Once...Read more

Digital selling helps Grant Thornton engage clients at scale

This year, I’ve shared inspiring stories of organizations responding to adversity by building digital resilience into the fabric of their operations and cultures. A common thread between these organizations is the agility to be better prepared for change, as well as the ability to stay focused on putting customers first. That’s why it’s apropos to...Read more

Transforming patient experiences with Microsoft Cloud for Healthcare

Even before the global health crisis of 2020, many organizations around the world were focused on digital transformation. They were working with trusted technology providers to develop new business models, create new experiences, new products, and new services for customers. The pandemic changed everything, stalling the efforts of some organizations, and forcing others to accelerate...Read more

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