Microsoft Dynamics 365 Blog

Create Customer Order offline at MPOS 

2 min read

One of the cool features that was released as part of CU11, is the offline capabilities of Customer order creation at the Modern POS (MPOS), means without the need to call AX HQ via RTS (RealTime Sevice) Background Retailers sometime are faced to place a customer order or quotation for specific Item(s), in order to…Read more

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Synchronizing and the Offline Client 

2 min read

One of the great features provided by Microsoft Dynamics CRM Online is the ability to take the application offline (i.e. work on a plane).  This capability is made possible by our S+S (software+services) vision of leveraging the best of services (CRM Online) coupled with the best of software (Outlook).  This is not possible in a…Read more

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SRS Reports for Displaying CRM 3.0 Outlook Client Synchronization Information 

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Last month, Ilana Smith and Andrei Smertin wrote a post about the SubscriptionSyncInfo table and how this can be used to track synchronizations in the Outlook client.  They mentioned that they were hoping to include a report that surfaced this information but weren’t able to include this with CRM 3.0.  I had started creating an…Read more

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Tracking when users go offline in Microsoft CRM 

2 min read

In versions 1.0 and 1.2 of Microsoft CRM, we used SQL’s merge replication technology as the basis for our offline sync process.  Merge replication is great, but it ended up being too heavy-weight for our very simple needs, and in 3.0, we built a synching solution that re-used some of CRM’s existing components, along with…Read more

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