Microsoft Dynamics 365 Blog

Extending the Outlook Add-in Experience in Microsoft Dynamics 365 Business Central and Microsoft Dynamics NAV 

9 min read

One of the showcase features of Dynamics 365 Business Central is the ability to use the product within Microsoft Outlook clients using Outlook add-ins. There are two add-ins that come out of the box with Dynamics 365 Business Central: The Contact Insights add-in and the Document View add-in. From an email within Outlook, Contact Insights…Read more

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Synchronizing AX to Outlook Cannot edit a record in Activities (smmActivites) An update conflict occured 

5 min read

We recently came across a problem with Outlook synchronization with the AX2009 client. The problem was that sometimes when a user synchronized it failed with the error message: “Cannot edit a record in Activities (smmActivites). An update conflict occured due to another user process deleting the record or changing one or more field in the…Read more

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Microsoft Dynamics CRM 2011 ~ Online Test Drive Guide 

5 min read

Manual Install: • Manually download the client here and install Note: both 32-bit and 64-bit versions of Outlook are supported with its own unique client. This is also referenced in the Installation Guide for Outlook Client for CRM 2011 pgs. 6 – 10 amd64 for 64-bit i386 for 32-bit Helpful Links: Video: Installing the CRM…Read more

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Recently Visited List and Sitemap Menu 

3 min read

Microsoft Dynamics CRM 2011 has some cool new features that allow for a more efficient navigation. There is the Recently Viewed List, the Sitemap menu and the List Navigation. I love them because they make me more productive navigating CRM. Curious? Read on! Recently Visited List One of my favorite end user productivity features in…Read more

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