Microsoft Dynamics 365 Blog

Bio – Philip Richardson 

<1 min read

Philip Richardson is the Program Manager for Customization. Before joining the CRM product team in January 2006 he led a team of business systems managers building and deploying enterprise level sales, marketing and business intelligence applications within Microsoft. He is an Australian native with little appreciable education and manners. He also blogs about CRM on Read more

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Bio – Charles Eliot 

1 min read

My name is Charles Eliot, and I’m the Group Program Manager for Release Management for the Microsoft Dynamics CRM team, which is just a fancy way of saying that I’m the lead project manager. I joined the CRM team in late 2001. I started at Microsoft in 1992 as a contract tester, and was hired Read more

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Bio – Wan Li Zhu 

<1 min read

Wan Li Zhu is a product manager on Microsoft Dynamics CRM team focusing on technical marketing.  In his previous role, he was a program manager for business intelligence on the Dynamics CRM product development team. Read more

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Bio – Ilana Smith 

<1 min read

Ilana Smith began her Microsoft career in 2000, working in Enterprise Sales in Brisbane, Australia. While there, she used a (rival) CRM product – this experience inspired her to join the Microsoft CRM team, after a short detour via the Exchange product group.   Ilana was a program manager on the CRM team for three Read more

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