Microsoft Dynamics 365 Blog

Retail discount calculations – Performance vs Best price 

2 min read

With the increased usage of the number of Retail discounts associated to items coupled with the trade agreements and affiliations, the Pricing engine has seen significant performance issues attempting to process the best discount.  This performance degradation increases as more items are added to an order due to the proportionately increasing number of discounts needing to…Read more

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Retail Discount Concurrency Modes 

1 min read

When configuring discounts and setting the Discount concurrency mode, you have the option to choose Exclusive, Best price, or Compounded.  The question presented when ringing up POS transactions is which one takes precedence when you have multiple discounts that are applicable to the same sale?  This article will provide you with a brief explanation on the…Read more

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Sales order refunds for credit card payments 

7 min read

  Processing refunds can be a very simple and easy task, a customer returns an item that they do not want and you refund the money they paid for it right? Unfortunately, it’s not quite that simple as you also need to take into consideration partial returns, taxes, discounts, freight, and restocking fees? There are…Read more

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Dynamics Online Payment Services – Common errors and troubleshooting steps 

7 min read

We are continuing to see a reoccurrence of very similar error messages when using Dynamics Online Payment Services (DOPS) with Microsoft Dynamics AX 2009 and 2012. The resolutions normally deal with the setup and configuration of either AX or DOPS. This blog is intended to cover some of the common errors encountered with the resolutions…Read more

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Modifying Retail POS permissions and operations 

4 min read

Applies to: Microsoft Dynamics AX 2012 R3 This article will explain how to link Operations with Permissions and Permissions groups as well as how to enable a Manager override prompt for certain operations. To get started, lets first define each of the 3 entities: Operations – These are the tasks that employees perform at the POS,…Read more

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How to set up Images to show in MPOS 

9 min read

With the release of AX 2012 R3 Cu 8 and MPOS we introduced the ability to have a more interactive experience with our retail Customers.  One of the great features of this MPOS is the ability to not just show images of our Products  but also the ability to display an image that represents our…Read more

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