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Dynamics 365 Blog

Retail discount calculations – Performance vs Best price 

With the increased usage of the number of Retail discounts associated to items coupled with the trade agreements and affiliations, the Pricing engine has seen significant performance issues attempting to process the best discount.  This performance degradation increases as more items are added to an order due to the proportionately increasing number of discounts needing to...

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Retail Discount Concurrency Modes 

When configuring discounts and setting the Discount concurrency mode, you have the option to choose Exclusive, Best price, or Compounded.  The question presented when ringing up POS transactions is which one takes precedence when you have multiple discounts that are applicable to the same sale?  This article will provide you with a brief explanation on the...

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Sales order refunds for credit card payments 

  Processing refunds can be a very simple and easy task, a customer returns an item that they do not want and you refund the money they paid for it right? Unfortunately, it’s not quite that simple as you also need to take into consideration partial returns, taxes, discounts, freight, and restocking fees? There are...

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Modifying Retail POS permissions and operations 

Applies to: Microsoft Dynamics AX 2012 R3 This article will explain how to link Operations with Permissions and Permissions groups as well as how to enable a Manager override prompt for certain operations. To get started, lets first define each of the 3 entities: Operations – These are the tasks that employees perform at the POS,...

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