If you should face a performance issue when printing original previews from sales invoice in MS Dynamics AX 2012 then the following illustrated workaround can save quite some time: One time only setup steps: 1) Launch your MS Dynamics AX client and go to: Accounts receivables > Setup > Forms > Form Setup: 3) Select…Read more
Credit to Brian Storie (Microsoft) for authoring this article AX for Retail 2012 R3 introduced a new feature on the Receipt Format Designer that allows you to select a specific image for your Receipt Logo. In previous versions of AX for Retail you had to place a specific logo file on each terminal, either as…Read more
It is essential that when setting up a receipt number formats in Retail that they are unique per register and store. The following example is the most common scenario we’ve seen happen when receipt formats are not unique:Scenario: Terminal 1 has a receipt numbered at 1001 with item 0015 and terminal 2 also has a receipt…Read more
I recently came across a case where the printer destination settings dialog typically used by report to select print destination does not show up. The cause we found is that an exception occurs when Dynamics AX client queries existing printer from hosted machine. The code is from Forms\SRSPrintDestinationSettingsForm\printerMap() at line 30 which is a call…Read more
Hi all, We recently had a support case come in that showed a Dynamics AX 2009 X++ based report that printed to screen correctly, but when printed to PDF, the customer information was displayed in square blocks. It turns out that the customer information was entered in using a double byte language/font. After contacting one…Read more
Recently we came across an issue with BarcodeCode128 barcodes – when using a tilde character (~) within a BarcodeCode128 barcode in AX the resulting barcode can be unreadable by scanners. The reason for this is that Code128 has three different code sets associated with it – using an escape character in the barcode string to…Read more
We came across an issue where we got the following error when trying to open or print a report: OpenPrinter_1: rc:0 lastError:1801(0x709) The printer name is invalid. The printer was installed on the domain server and when checking the printer name we could verify that the printer name doesn’t include illegal characters as “\” or “,”. Finally…Read more
You may have noticed that when printing a report to PDF which is having a layout that is using shapes or lines, then there are some differences between the PDF an the printout. The thickness of the lines in the PDF file is much too wide compared to the printout. When having a look to the code the…Read more
Errors, or no output when printing from AX to a locally mapped Printer If you are mapping local printers to your TS or Citrix environment and have an issues where nothing is printed or the following error is generated: startDoc: rc:SP_ERROR you will need to change the Print Processor data type from Raw to EMF….Read more
We came across an issue reported to us where they were trying to automate printing of reports as PDF files using batch processing on the server. Printing reports directly worked fine and they were able to save the PDF files it generated successfully on the file system, but it only failed when using Batch. The…Read more