Best Practices for Hiring Field Service Technicians
If you want a successful field service organization, it requires a lot of parts to come together: Your culture Your processes Your operations Your customer service Your……Read more
Blog posts for Processes
From Deathtraps to Great Victories: Why Processes and Systems Need to Work in Sync
Picture the climactic battle in the greatest film trilogy ever made. The Rebel Alliance is leading the attack on the second Death Star. Han and Leia are trying desperately to bring the shield down, and……Read more
Welcome to the World of Dialogs – Part 2
This post is in continuation to the previous introductory post on Dialogs Part I. In this post, we’ll take you through an example of contact creation dialog and give you a basic introduction to data slugs, how to use them and also, how to use a data slug for Optionset values. This post also contains…Read more
Welcome to the World of Dialogs – Part 1
The Dialog is a brand new feature built on top of Windows Workflow Foundation 4 in Microsoft CRM 2011. Before I delve into details of power, the Dialogs provide, this is important to let you know that now the Workflows and Dialogs are collectively known as Processes in Microsoft CRM 2011. In simple words a…Read more