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Dynamics 365 Blog

Scheduling versus dispatching – Universal Resource Scheduling 

Depending on your organization, you might create bookings and want them to immediately appear on your field technicians’ mobile devices. But what if you want to plan the whole day and have new bookings appear for technicians as you see fit? The field service industry often refers to this differentiation as “scheduled versus dispatched.” Out...

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9 tips to maximize your screen real estate on the schedule board 

The schedule board is the primary work space for dispatchers, and every pixel of real estate is essential for maximum productivity. Depending on your monitor, opening the schedule board may initially only let you see a handful of resources and a few unscheduled requirements, and that’s before expanding the filter panel or the details panel!...

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The future of Dynamics 365 for Project Service Automation (PSA) 

Organizations that sell project-based services need automation of end-to-end business processes to empower Project Managers, Project Accountants, and Portfolio Managers to efficiently track, manage, and deliver these services, from the initial sale all the way to invoicing. In order to achieve this, seamless integration of best in-class work management applications with business applications is essential. Because...

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Release Notes for Project Service Automation Update Release 13, V2.4.10.90  

Applies to: Project Service Automation for Dynamics 365     We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes.  This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install...

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Release Notes for Project Service Automation Update Release 11, V2.4.7.52 

Applies to: Project Service Automation for Dynamics 365 We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes. This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install the...

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Release Notes for Project Service Automation Update Release 11, V2.4.8.47 

Applies to: Project Service Automation for Dynamics 365 We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes. This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install the...

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Release Notes for Field Service and Project Service Automation Update Release 6 

Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.0.x We’re pleased to announce the latest update to the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on...

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What’s new in Universal Resource Scheduling for Dynamics 365 May 2018 Update 

Applies to Universal Resource Scheduling solution (version 2.4.2.xx), Field Service application (version 7.5.x.xx), Project Service Automation application (version 2.4.3.xx) On Dynamics 365 version 9.0.x) Once again, the Universal Resource Scheduling dev team has been hard at work constantly looking to improve the product! Continuing our theme for our update releases, Universal Resource Scheduling May 2018...

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Dynamics 365 October service update – now Generally Available! 

Today we’re excited to announce several enhancements and new capabilities that will be rolled out to customers of the Dynamics 365 Customer Engagement services for Sales, Customer Service, Field Service, and Project Service Automation....

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