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Microsoft Dynamics 365 Blog


Improve Knowledge Article search results with Dynamics 365 Relevance Search 

Knowledge base search control in Dynamics 365 is now powered by Relevance search. This empowers administrators to fine-tune search as per their business requirement and have their agents get the most relevant search results quickly.  Relevance search leverages Azure search service and delivers the results with improved performance and accuracy. This blog uses a customer...Read more

Relevance Search is now available in Dynamics 365 (online)! 

Applies to: December 2016 Update for Microsoft Dynamics 365 (online) Dynamics 365 (online) users have a great new way to find what they are looking for. Relevance Search brings a more Bing-like, global search experience to your mission critical business applications powered by Azure Search! You’ll get comprehensive search results quickly in a single list,...Read more