Retail CRM - Microsoft Dynamics 365 Blog

JJ Food Service Wins Convergence EMEA 2015 Visionary Award for Big Data & Insights

December 1, 2015 1 min read

By Kelly Rigotti

“We know that running a successful restaurant is demanding job and our customers are busy people, which is why we go to great lengths to make it easy for them to deal with us. We can predict what……Read more

No Small Change: Rethinking the Retail Customer Experience

October 10, 2014 3 min read

By Tricia Morris

Today’s retail customer is always shopping around, but while price, quality and brand name consistently bring customers to the table, it’s increasingly the retail customer experience (in store……Read more

The Marketer’s Dilemma: 4 critical questions every marketer should ask

We understand that for chief marketing officers (CMOs) everywhere, it feels like a precarious time to be a marketer. COVID-19 has upended supply chains and inflation spikes have accelerated a wave of digital transformation across all aspects of business. Additionally, culture is politically polarized, forcing brands to take a stand or risk alienating customers. Disruptions to customer engagement are adding…Read more

Microsoft fuels digital transformation of supply chains for a resilient and sustainable future

We are excited to share two new investments in Microsoft Dynamics 365 supply chain portfolio that we are launching in preview. We had announced a partnership between FedEx and Microsoft, in January of 2022, to launch a cross-platform, logistics-as-a-service solution for brands. This partnership is now in preview. As e-commerce is exploding, businesses are challenged…Read more

How Context IQ improves collaboration in Dynamics 365

At Microsoft Ignite last November, we announced Context IQ, a set of capabilities across our Microsoft portfolio that intelligently connects you with the information you need, where and when you need it. Today, we’re sharing how products that leverage Context IQ are redefining work, creating new ways to collaborate, and democratizing access to and the…Read more

Blog posts for Retail CRM