Retail sales productivity - Microsoft Dynamics 365 Blog

Fielding a Super Bowl-worthy Sales Force without Expanding Your Team

January 27, 2015 2 min read

By Luke Shave

Like post-season football, sales is a high-stakes game. Faced with today’s Internet-savvy customers, your sales team can easily feel stretched as thin as an over-taxed defensive line. Getting the… Read more

Sales Productivity for Tomorrow’s Retail Space—Delivered Today!

January 20, 2015 2 min read

By Esther Christoffersen

Since the advent of social media and online shopping, traditional retail spaces have been in a state of flux. Sales teams, once considered the authority in their own space, often find themselves at a disadvantage… Read more

Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business

Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions—from sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications. Read more

Microsoft boosts Viva Sales with new GPT seller experience

We’re announcing the preview of a new generative AI-powered experience in Microsoft Viva Sales that helps sellers communicate more effectively with prospects and customers. Read more

2023 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available

On January 25, 2023, we published the 2023 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2023 and September 2023. Read more

Blog posts for Retail sales productivity