Microsoft Dynamics 365 Blog

AXRETAIL: How to control the Action flow 

2 min read

Applies to AX 2012 R2  Description: The purpose of this article is to provide an example, how to control the data flow concerning (preaction/action). Retailers might have to add new catalogs, Changing prices and barcodes during opening hours. If the number of changes are huge, the processing time increases and the locking behaviour on the store…Read more


AX Retail: Enabling reliable session support in POS – RealTimeServices in AX 2012 R2 

12 min read

Description: We havereceived some feedback from customers that inconsistence occurs when thenetwork connect fails during a RealTimeService operation from the POS. Toensure that POS calls to RealTimeService is working reliable, we can enable thereliable session in the config files. After enabling this feature, the communicationwill ensure consistency in the calls.   NB: Enabling this feature…Read more


AX for Retail 2012 R2: Run-down on Log Files 

8 min read

Logging and tracing has changed quite a bit between AX for Retail 2009 and 2012 R2 so an updated version of my AX for Retail: Run-down on Log Files article is somewhat overdue.  Hopefully this will be a quick reference guide that you can use for all Retail components. Retail POS This is the component…Read more


AX for Retail 2012 R2: Commerce Data Exchange implementation guide white paper published! 

1 min read

One of our most common requests for documentation is an end-to-end implementation guide for Commerce Data Exchange: Synch Service (previously “Retail Store Connect”) and Commerce Data Exchange:  Real-time Service (previously “Retail Transaction Service”).  We are excited to announce that a white paper has just been published that will address this need.  As you can see…Read more


AX for Retail 2012 R2: Troubleshooting the Real-time Service 

9 min read

This is a follow-up from my previous post AX for Retail 2012 R2: Installing the Real-time Service and should give you some tips if you run into problems installing and configuring the Real-time Service.  Before getting into those tips, I want to go through the configuration of logging, as that will be necessary for your…Read more


AX for Retail 2012 R2: Installing the Real-time Service 

7 min read

[Note:  Please see the companion article for Troubleshooting Tips for the Real-time Service.] Possibly the biggest change with AX for Retail 2012 R2 is the re-architecting of the Retail Transaction Service. The first thing you will notice is that the name has been changed: Retail Transaction Service is now Commerce Data Exchange: Real-time Service. Store Connect…Read more


Unable to connect to the Transaction Service – The case of the missing or mismatched passphrase 

4 min read

Multiple operations within the AX for Retail POS application rely on the Retail Transaction service to perform real-time lookups against the headquarter database.  This includes inventory lookup, creating customer, stock counts and more.  During the intial configuration of AX for Retail the transaction service is installed and configured.  Once present we create a transaction service…Read more


AX for Retail 2012: Customizing the Transaction Service 

6 min read

  A very frequent request in AX for Retail 2009 was for the ability to customize the Retail Transaction Service.  The Transaction Service is used to make synchronous calls into AX (Retail Headquarters) to get real-time information – a very common scenario for many POS operations. While it was possible to customize Transaction Service in…Read more


AX for Retail: Tip for Troubleshooting the Retail Transaction Service 

3 min read

Tracking down Retail Transaction Service errors can be a bit of a challenge.  In Support, for instance, we see the following message relatively often:  “Cannot make a payment for this sales order, since the fulfillment warehouse is not specified.” Note that if you have the LogLevel of the Retail Transaction Service set to Trace (3),…Read more


AX for Retail: Run-down on Log Files 

5 min read

Because of the modular aspect of AX for Retail, it can sometimes be a bit daunting to try and track down the log files when troubleshooting.  Here is a recap of where to go looking. Retail POS Log messages for Retail POS are stored in the POSISLOG table in the POS database.  The logging level…Read more


AX for Retail: Customizing the Retail Transaction Service 

4 min read

[Update: April 18, 2012 – This ability to customize the Transaction Service has been greatly enhanced in AX for Retail 2012.] A common request that we get from customers wanting to extend the AX for Retail is how to customize the Retail Transaction Service to send custom data back and forth between the POS and…Read more