Retail used to look different. It was local; it was a relationship. But new technology brought change. Trains opened the door for the Sears catalog, offering a wide array of products to distant customers. Henry Ford’s automobile led to suburbanization, malls, and department stores, changing the face of retail. And now, enabled by digital technology Read more
Truly engaged, always connected As digital commerce continues to evolve and become an integral revenue stream for retailers and consumer goods companies, it is paramount for these companies to digitally transform their supply chain as well. They need the agility to rapidly plan and adapt to changing customer needs, use AI and machine learning to Read more
With NRF Chapter 1 starting this week, many retailers are looking to 2021 with one prominent thought: what’s next? Microsoft Dynamics 365 will again play a prominent role in Retail’s Big Show with new announcements and showcasing customer agility and innovation amidst a very disrupted market. It’s clear that 2020 was a year where the Read more
Included in MPOS and CPOS are two methods for extended logon functionality: logging in by scanning a barcode or by swiping a card with a magnetic stripe reader (MSR). Setup for these are described here: https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/extended-logon. One shortcoming of the out-of-the-box functionality, however, is that each of these methods only allows for five significant digits Read more
By Ed Kennedy, Senior Director and Commerce Evangelist, Episerver As more consumers are shopping and doing product research online, most retailers know that digital channels must become a part of their… Read more
It’s no secret that modern technology is radically changing the retail industry. Today’s digital native consumers expect to browse products from their couch and move between devices and stores… Read more
From artificial intelligence to the Internet of Things, cutting-edge technology is transforming retail for retailers and customers alike. Retailers need the right tools in the back office and on the sales… Read more
I’m excited to be at the NRF 106th Annual Convention & EXPO—Retail’s BIG Show–here in New York City. We’ll be highlighting Microsoft Dynamics 365 solutions that enable… Read more
With the increased usage of the number of Retail discounts associated to items coupled with the trade agreements and affiliations, the Pricing engine has seen significant performance issues attempting to process the best discount. This performance degradation increases as more items are added to an order due to the proportionately increasing number of discounts needing to Read more
When configuring discounts and setting the Discount concurrency mode, you have the option to choose Exclusive, Best price, or Compounded. The question presented when ringing up POS transactions is which one takes precedence when you have multiple discounts that are applicable to the same sale? This article will provide you with a brief explanation on the Read more
MPOS has the ability to send receipt emails in real-time. This utilizes the RTS to call directly back to AX to send the email at the time of the transaction. This is unlike EPOS where the posting of the transactions via statement posting process is required before the email can be sent. EPOS has not Read more
Columbus, an international consultancy, delivers Microsoft-based solutions in three key industries: manufacturing, food and retail. Their success has been impressive. Over the last year Columbus has experienced… Read more