Microsoft Dynamics 365 Blog

Building customer relationships through relevant and unified personal experiences 

5 min read

Retail used to look different. It was local; it was a relationship. But new technology brought change. Trains opened the door for the Sears catalog, offering a wide array of products to distant customers. Henry Ford’s automobile led to suburbanization, malls, and department stores, changing the face of retail. And now, enabled by digital technology…Read more

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Quickly respond to changing retail needs with an intelligent supply chain 

5 min read

Truly engaged, always connected As digital commerce continues to evolve and become an integral revenue stream for retailers and consumer goods companies, it is paramount for these companies to digitally transform their supply chain as well. They need the agility to rapidly plan and adapt to changing customer needs, use AI and machine learning to…Read more

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Microsoft at NRF: the changing landscape of retail 

5 min read

With NRF Chapter 1 starting this week, many retailers are looking to 2021 with one prominent thought: what’s next? Microsoft Dynamics 365 will again play a prominent role in Retail’s Big Show with new announcements and showcasing customer agility and innovation amidst a very disrupted market. It’s clear that 2020 was a year where the…Read more

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Extending the Extended Logon functionality for MPOS and Cloud POS 

6 min read

Included in MPOS and CPOS are two methods for extended logon functionality: logging in by scanning a barcode or by swiping a card with a magnetic stripe reader (MSR). Setup for these are described here: https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/extended-logon. One shortcoming of the out-of-the-box functionality, however, is that each of these methods only allows for five significant digits…Read more

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Retail discount calculations – Performance vs Best price 

2 min read

With the increased usage of the number of Retail discounts associated to items coupled with the trade agreements and affiliations, the Pricing engine has seen significant performance issues attempting to process the best discount.  This performance degradation increases as more items are added to an order due to the proportionately increasing number of discounts needing to…Read more

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Retail Discount Concurrency Modes 

1 min read

When configuring discounts and setting the Discount concurrency mode, you have the option to choose Exclusive, Best price, or Compounded.  The question presented when ringing up POS transactions is which one takes precedence when you have multiple discounts that are applicable to the same sale?  This article will provide you with a brief explanation on the…Read more

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