Sales Productivity - Microsoft Dynamics 365 Blog

Forget about forgetting with the latest update to action items in conversation intelligence

January 12, 2021

By Itay ArbelProgram Manager, Dynamics 365 Sales

As the world of sales is increasing its adoption of digital transformation, we are looking for ways to help boost your sales teams’ productivity and give them tools, like conversation intelligence, that help them focus on winning deals without distractions. After talking to sellers and managers from different sales teams, we found that the tasks...Read more

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How Digital Transformation Is Impacting Sales, Service & Marketing

October 28, 2016

By Tricia Morris

Breakthroughs in and the exponential pace of disruptive innovation are fundamentally changing the way we do business. Brands and organizations are looking to digital transformation as the key to innovation…...Read more

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Microsoft Dynamics CRM Spring 2016 Wave Now Generally Available: Unleashing the Power of One Microsoft in the Service Economy.

May 23, 2016

By Param Kahlon

I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today. Our increasingly connected world is enabling a fundamental transition to a new service…...Read more

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Connect as a Team to Provide Value to your Customer

May 2, 2016

By Chris Sak

The days of the lone wolf seller are over. There was once a time when a good salesperson could close major deals alone. For most sales situations, those times are gone. To succeed today, the entire…...Read more

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a person wearing a hat talking on a cell phone

What is CRM?

April 5, 2016

By Jennifer Rutledge

When Maria taught the Von Trapp children how to sing, she started at the very beginning. As we think about CRM or customer relationship management, we often think about products or solutions that can support…...Read more

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3 Tips for Maximizing Sales Productivity

March 23, 2016

By Stephanie Dart

There’s a big difference between putting up good numbers and operating a world class sales organization. To perform well you need to hire top talent, train reps well, and help them meet quotas. But…...Read more

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9 Signs Your Customer Relationship Solution is Failing You

March 9, 2016

By Anantha Ramachandran

Customers today are well-informed, and have high expectations. As your business expands, whether by offering new products and services or entering new markets, your customer relationship management (CRM…...Read more

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Announcing Dynamics CRM Spring 2016 Wave

March 2, 2016

By Jujhar Singh

New Release Delivers ground-breaking service capabilities, portal solutions and even more intelligence It is my honor to announce today that our spring wave of Microsoft Dynamics CRM 2016 will be available…...Read more

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Carry a Big Stick: How Data Analytics Gives Your Company Swagger

March 1, 2016

By Jean K. Spencer

Theodore Roosevelt famously summarized his foreign policy in seven words: “Speak softly, and carry a big stick.” It was a bold, memorable salute to the U.S. military—so memorable that…...Read more

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4 Ways Real Companies Sell Smarter with Sales Analytics

February 23, 2016

By Stephanie Dart

All sales managers want better numbers from their teams, but many are ignoring the obvious solution. A paltry 15 percent of organizations use analytics to drive objectives. Investing in analytics isn’t…...Read more

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Don’t Let Dirty Data Drag You Down

February 16, 2016

By Jean K. Spencer

Data is a key differentiator for enterprise companies . In a sales organization, data analysis can help managers find overlooked prospects, learn which reps need more training, and prioritize leads. But…...Read more

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5 Types of Sales Metrics You Need to Stop Tracking

December 16, 2015

By Stephanie Dart

Numbers are the bread, butter, and heart of sales. Our days are full of numbers we must meet, numbers we must increase, and numbers we must understand. Numbers give sales meaning and value. But don’t…...Read more

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Accelerating business transformation with Dynamics 365 and Microsoft Power Platform

We have seen a breakthrough year for Microsoft Dynamics 365 and Microsoft Power Platform. Across industries and around the world, we’re seeing companies leveraging Dynamics 365 to create impact faster, break down barriers, adapt to a rapidly changing environment, and innovate across their business. Dynamics 365 continues to grow quickly, with 45 percent revenue growth...Read more

Live from Microsoft Business Applications Summit 2021: Moving forward faster, together

It’s amazing how much change we’ve seen across the world in a year. One year ago, all of us were adapting to a world in lockdown. At today’s Microsoft Business Applications Summit, the worldwide community comes together still dealing with the ongoing effects of the COVID-19 pandemic. Even as challenges continue to reverberate across industries—from...Read more

Highlights from 2021 release wave 1 for Dynamics 365

In today’s complex economic landscape, your business needs the latest digital capabilities to engage customers, connect people, insights, and processes across the organization, and grow revenues. 2021 release wave 1 for Microsoft Dynamics 365 continues our commitment to continuously deliver capabilities that help you adapt to rapid change in your industry, innovate and solve challenges...Read more

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