Sales Productivity – Microsoft Dynamics 365

October 28, 2016
- Share

How Digital Transformation Is Impacting Sales, Service & Marketing

Breakthroughs in and the exponential pace of disruptive innovation are fundamentally changing the way we do business. Brands and organizations are looking to digital transformation as the key to innovation…...

May 23, 2016
- Share

Microsoft Dynamics CRM Spring 2016 Wave Now Generally Available: Unleashing the Power of One Microsoft in the Service Economy.

By Param Kahlon

I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today. Our increasingly connected world is enabling a fundamental transition to a new service…...

May 2, 2016
- Share

Connect as a Team to Provide Value to your Customer

By Chris Sak

The days of the lone wolf seller are over. There was once a time when a good salesperson could close major deals alone. For most sales situations, those times are gone. To succeed today, the entire…...

April 5, 2016
- Share

What is CRM?

By Jennifer Rutledge

When Maria taught the Von Trapp children how to sing, she started at the very beginning. As we think about CRM or customer relationship management, we often think about products or solutions that can support…...

March 23, 2016
- Share

3 Tips for Maximizing Sales Productivity

By Stephanie Dart

There’s a big difference between putting up good numbers and operating a world class sales organization. To perform well you need to hire top talent, train reps well, and help them meet quotas. But…...

March 9, 2016
- Share

9 Signs Your Customer Relationship Solution is Failing You

By Anantha Ramachandran

Customers today are well-informed, and have high expectations. As your business expands, whether by offering new products and services or entering new markets, your customer relationship management (CRM…...

March 2, 2016
- Share

Announcing Dynamics CRM Spring 2016 Wave

By Jujhar Singh

New Release Delivers ground-breaking service capabilities, portal solutions and even more intelligence It is my honor to announce today that our spring wave of Microsoft Dynamics CRM 2016 will be available…...

March 1, 2016
- Share

Carry a Big Stick: How Data Analytics Gives Your Company Swagger

By Jean K. Spencer

Theodore Roosevelt famously summarized his foreign policy in seven words: “Speak softly, and carry a big stick.” It was a bold, memorable salute to the U.S. military—so memorable that…...

February 23, 2016
- Share

4 Ways Real Companies Sell Smarter with Sales Analytics

By Stephanie Dart

All sales managers want better numbers from their teams, but many are ignoring the obvious solution. A paltry 15 percent of organizations use analytics to drive objectives. Investing in analytics isn’t…...

February 16, 2016
- Share

Don't Let Dirty Data Drag You Down

By Jean K. Spencer

Data is a key differentiator for enterprise companies . In a sales organization, data analysis can help managers find overlooked prospects, learn which reps need more training, and prioritize leads. But…...

Helping partners grow business application practices with new investments in their success

Next week we look forward to hosting more than 16,000 partners, customers and business leaders at Microsoft Inspire, our largest annual partner event. Presentations from our CEO and leadership will have a common thread – the critical role our partners play in enabling customers to transform their businesses across industries. We’re constantly striving to enhance our...

...

Jean Gabarra

Partner Director of Trust Assurance, Business Applications, Microsoft

GDPR is here: Here’s what you need to know to start your compliance journey

As the General Data Protection Regulation (GDPR) enforcements come into effect today, it is a great opportunity to reinforce our commitment to privacy and list the resources we have available for our customers and business partners. In our webcast and blog post today, President Brad Smith outlined our commitment to making sure that our products...

...

Alysa Taylor

Corporate Vice President, Business Applications & Industry

Empowering Intelligent Retailers with Data and Insights

As with other industries today, we believe that business data is at the center of a retail transformation. Organizations that leverage their data to delight consumers, empower employees and optimize operations will be at an advantage in today’s competitive environment....

...