Sales Productivity Archives - Dynamics 365 Blog

How Digital Transformation Is Impacting Sales, Service & Marketing

October 28, 2016

By Tricia Morris

Breakthroughs in and the exponential pace of disruptive innovation are fundamentally changing the way we do business. Brands and organizations are looking to digital transformation as the key to innovation…...Read more

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Microsoft Dynamics CRM Spring 2016 Wave Now Generally Available: Unleashing the Power of One Microsoft in the Service Economy.

May 23, 2016

By Param Kahlon

I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today. Our increasingly connected world is enabling a fundamental transition to a new service…...Read more

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Connect as a Team to Provide Value to your Customer

May 2, 2016

By Chris Sak

The days of the lone wolf seller are over. There was once a time when a good salesperson could close major deals alone. For most sales situations, those times are gone. To succeed today, the entire…...Read more

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a person wearing a hat talking on a cell phone

What is CRM?

April 5, 2016

By Jennifer Rutledge

When Maria taught the Von Trapp children how to sing, she started at the very beginning. As we think about CRM or customer relationship management, we often think about products or solutions that can support…...Read more

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3 Tips for Maximizing Sales Productivity

March 23, 2016

By Stephanie Dart

There’s a big difference between putting up good numbers and operating a world class sales organization. To perform well you need to hire top talent, train reps well, and help them meet quotas. But…...Read more

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9 Signs Your Customer Relationship Solution is Failing You

March 9, 2016

By Anantha Ramachandran

Customers today are well-informed, and have high expectations. As your business expands, whether by offering new products and services or entering new markets, your customer relationship management (CRM…...Read more

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Announcing Dynamics CRM Spring 2016 Wave

March 2, 2016

By Jujhar Singh

New Release Delivers ground-breaking service capabilities, portal solutions and even more intelligence It is my honor to announce today that our spring wave of Microsoft Dynamics CRM 2016 will be available…...Read more

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Carry a Big Stick: How Data Analytics Gives Your Company Swagger

March 1, 2016

By Jean K. Spencer

Theodore Roosevelt famously summarized his foreign policy in seven words: “Speak softly, and carry a big stick.” It was a bold, memorable salute to the U.S. military—so memorable that…...Read more

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4 Ways Real Companies Sell Smarter with Sales Analytics

February 23, 2016

By Stephanie Dart

All sales managers want better numbers from their teams, but many are ignoring the obvious solution. A paltry 15 percent of organizations use analytics to drive objectives. Investing in analytics isn’t…...Read more

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Don't Let Dirty Data Drag You Down

February 16, 2016

By Jean K. Spencer

Data is a key differentiator for enterprise companies . In a sales organization, data analysis can help managers find overlooked prospects, learn which reps need more training, and prioritize leads. But…...Read more

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5 Types of Sales Metrics You Need to Stop Tracking

December 16, 2015

By Stephanie Dart

Numbers are the bread, butter, and heart of sales. Our days are full of numbers we must meet, numbers we must increase, and numbers we must understand. Numbers give sales meaning and value. But don’t…...Read more

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Heineken Wins Convergence EMEA 2015 Visionary Award for Sales Productivity

December 1, 2015

By Kelly Rigotti

Dutch brewing company Heineken, founded in 1864, owns over 165 breweries in more than 70 countries and employs over 76,000 people. Heineken uses several Microsoft solutions to drive initiatives from global…...Read more

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MBAS 2020: Moving forward, together

Today, we’re hosting the first-ever fully digital Microsoft Business Applications Summit. Just six weeks ago, the community expected we would be together this week in Dallas, Texas. Now, of course, we are looking forward to connecting with you virtually. In these past weeks, every business has shifted focus to adjusting to new and unexpected challenges, and doing so at lightning speed. Our team has mobilized efforts to help organizations stay connected to...Read more

James Phillips

President, Microsoft Business Applications

2020 release wave 1 launches with new apps and over 400 features

Today marks the official start of the 2020 release wave 1, kicking off the deployment of new applications and hundreds of new capabilities and updates across Microsoft Dynamics 365 and Microsoft Power Platform. This release lands at an unprecedented time for business and society. We are providing support and resources for organizations on the frontlines...Read more

Alysa Taylor

Corporate Vice President, Business Applications & Industry

The innovations bridging health sciences and business in 2020

The decade’s first global health crisis has placed the spotlight on the need for healthcare technology that can prevent and solve the world’s critical health challenges. This last week, Microsoft shared progress on innovations helping to meet these objectives. Today, we’re spotlighting intelligent health and business solutions from Microsoft Business Applications that empower health providers...Read more

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