Sales Productivity Archives - Microsoft Dynamics 365

October 28, 2016

How Digital Transformation Is Impacting Sales, Service & Marketing

Breakthroughs in and the exponential pace of disruptive innovation are fundamentally changing the way we do business. Brands and organizations are looking to digital transformation as the key to innovation…...

May 23, 2016

Microsoft Dynamics CRM Spring 2016 Wave Now Generally Available: Unleashing the Power of One Microsoft in the Service Economy.

By Param Kahlon

I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today. Our increasingly connected world is enabling a fundamental transition to a new service…...

May 2, 2016

Connect as a Team to Provide Value to your Customer

By Chris Sak

The days of the lone wolf seller are over. There was once a time when a good salesperson could close major deals alone. For most sales situations, those times are gone. To succeed today, the entire…...

April 5, 2016

What is CRM?

By Jennifer Rutledge

When Maria taught the Von Trapp children how to sing, she started at the very beginning. As we think about CRM or customer relationship management, we often think about products or solutions that can support…...

March 23, 2016

3 Tips for Maximizing Sales Productivity

By Stephanie Dart

There’s a big difference between putting up good numbers and operating a world class sales organization. To perform well you need to hire top talent, train reps well, and help them meet quotas. But…...

March 9, 2016

9 Signs Your Customer Relationship Solution is Failing You

By Anantha Ramachandran

Customers today are well-informed, and have high expectations. As your business expands, whether by offering new products and services or entering new markets, your customer relationship management (CRM…...

March 2, 2016

Announcing Dynamics CRM Spring 2016 Wave

By Jujhar Singh

New Release Delivers ground-breaking service capabilities, portal solutions and even more intelligence It is my honor to announce today that our spring wave of Microsoft Dynamics CRM 2016 will be available…...

March 1, 2016

Carry a Big Stick: How Data Analytics Gives Your Company Swagger

By Jean K. Spencer

Theodore Roosevelt famously summarized his foreign policy in seven words: “Speak softly, and carry a big stick.” It was a bold, memorable salute to the U.S. military—so memorable that…...

February 23, 2016

4 Ways Real Companies Sell Smarter with Sales Analytics

By Stephanie Dart

All sales managers want better numbers from their teams, but many are ignoring the obvious solution. A paltry 15 percent of organizations use analytics to drive objectives. Investing in analytics isn’t…...

February 16, 2016

Don't Let Dirty Data Drag You Down

By Jean K. Spencer

Data is a key differentiator for enterprise companies . In a sales organization, data analysis can help managers find overlooked prospects, learn which reps need more training, and prioritize leads. But…...

Bringing mixed reality and Dynamics 365 together

Hey everyone! I hope this note finds you well. For those who have been following and participating in our mixed reality journey, welcome to our new home in the Dynamics 365 blog! For those new to us, on behalf of everyone who works on mixed reality business applications at Microsoft it is our pleasure to...

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James Phillips

Corporate Vice President, Engineering

Bringing our October 2018 release to life at Ignite

As we continue our momentum and investments in Microsoft business applications, I’m excited to highlight some of the new capabilities in the October 2018 release of Dynamics 365 and the Power platform at Ignite 2018 today. In my keynote at the event with Alysa Taylor, we are featuring two customers, Polaris Industries and Northwell Health....

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Charles Lamanna

General Manager, Business Applications Platform

October update brings new user experience to Dynamics 365 for Customer Engagement

The next update to Microsoft Dynamics 365 for Customer Engagement on-premises apps is coming in October, bringing a brand-new user experience among a host of new and updated capabilities. The Unified Interface is a new metadata driven client interface that provides consistent experiences across all applications, devices, and form factors. Whether you are on a...

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