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SOC creates happy, long term customers with a switch from SalesForce.com

February 28, 2012 1 min read

By Cindy A Evans

Specialists On Call (SOC), the largest provider of emergency telemedicine consultations to US hospitals, used Salesforce.com to manage its sales cycle, when it brought new hospitals into the fold, but… Read more

Educator Gains Insight and Agility with Dynamics CRM for Student, Teacher, and Trip Management

February 8, 2012 1 min read

By Cindy A Evans

Ambassadors Group is an education company with three subsidiaries: People to People Ambassador Programs, World Adventures Unlimited, and BookRags. To manage customer relationships, the subsidiaries relied… Read more

Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business

Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions—from sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications. Read more

Microsoft boosts Viva Sales with new GPT seller experience

We’re announcing the preview of a new generative AI-powered experience in Microsoft Viva Sales that helps sellers communicate more effectively with prospects and customers. Read more

2023 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available

On January 25, 2023, we published the 2023 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2023 and September 2023. Read more

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