Skip to content
Microsoft Dynamics 365 Blog


License types in Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online 

With the release of Microsoft Dynamics CRM 2013 and the Microsoft Dynamics CRM Online Fall ’13 Update, Microsoft has introduced a new multi-tiered licensing model that extends the licensing flexibility that is currently offered to on-premises customers and introduces the same level of flexibility for online customers. Key benefits that customers can expect from the...Read more

Announcing the CRM 2013 Customer Center, Implementation Guide and SDK! 

Check out all the great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases! Information for end-users  Go to All new Customer Center! Getting Ready page to help prepare people for the release! eBook:What’s Changed in CRM 2013 eBook: Bring in...Read more

How to Synchronize CRM Online with your Active Directory 

Overview There are several exciting benefits to CRM Online being part of the Office 365 ecosystem, but one of the biggest is the ability to link your company’s Active Directory system to CRM. This allows you to manage all your users in one place, sign in to CRM Online with your existing credentials (known as...Read more

Demonstrating Mobile Solutions for Microsoft Dynamics CRM 

The old school method of demonstrating mobile software, using a camera suspended over a device, is expensive and unwieldy. Fortunately it is no longer necessary. There are a few ways to project a mobile Microsoft Dynamics CRM application on to big screen – let me share one that works with our Mobile Express for Microsoft...Read more

Organizing Settings Navigation in CRM 4.0 

CRM MVP Mitch Milam returns as our guest blogger today. You can read more from Mitch at his blog. The Settings area of CRM 4.0, where many administrators and customizers spend much of their time, can be customized to allow areas to be grouped by functionality.  I find this customization allows me to access specific...Read more

Microsoft Dynamics CRM 4.0 Help update 4.2 released in all supported languages 

We’re very pleased to announce the availability of Help update 4.2 for Microsoft Dynamics CRM 4.0 (on-premise) for server, client, and Language Pack installations. Like our previous updates, this update incorporates suggestions from customers and partners submitted through our feedback system, as well as bug fixes and clarifications. However, we’re especially excited that Help update...Read more

Microsoft Dynamics CRM 4.0 Management Pack for Microsoft Operations Manager 2005 is now available! 

We are happy to announce availability of the CRM 4.0 Management Pack which will help administrators centrally manage the CRM server application, its component services, and the computers on which they run.  Administrators can tune the pack for their deployment needs to respond quickly to critical events and key performance indicators to proactively maintain and...Read more

Updated Help content released for Microsoft Dynamics CRM 4.0 

No matter how hard writers and editors work to get our content just right, Help is often outdated as soon as a product is released. Someone fixes a bug three weeks before release – long after Help was locked down – and a new required field magically appears on a form. The team decides that...Read more

Update Rollup 1 for Microsoft Dynamics CRM 3.0 Service Provider Edition 

We have simultaneously published the following Download Center page and Knowledge Base article at:   ·         Download Center page: ·         Microsoft Knowledge Base article:   Languages to be released:   ·         Dutch ·         Italian ·         English ·         Danish ·         French ·         German ·         Spanish (Traditional Sort)   PLEASE NOTE:   Update Rollup 1 cannot...Read more

Some of our favorite CRM blogs 

Happy New Year everyone! I’m just now catching up on some of my favorite blogs and I thought I’d share the links with you. I really liked Aaron Elder’s Magic! Creating a single Virtual PC image for Microsoft CRM 3.0. His solution to setting up a virtual PC that can support every required to demo...Read more