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Five Ways to Connect with Your Customer: Lessons Learned From Parks and Recreation

February 18, 2015 3 min read

By Kelly Rigotti

The city of Pawnee, Indiana isn’t real. Neither are Leslie Knope, Ron Swanson, or the rest of the characters from Parks and Recreation . Despite this, these fictional folks and their imaginary home… Read more

How Copilot in Microsoft Dynamics 365 and Power Platform delivers enterprise-ready AI built for security and privacy

With the introduction of generative AI across Microsoft business applications—including Microsoft Dynamics 365, Viva Sales, and Power Platform—interactions with AI across business roles and processes will become second nature. With Copilot, Microsoft Dynamics 365 and Power Platform introduce a new way to generate ideas and content drafts, and methods to access and organize information across Read more

Release wave 1 expands agility, automation, and innovation across Microsoft Dynamics 365 and Power Platform

Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2023. Read more

Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business

Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions—from sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications. Read more

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