I had it on my plate to review this document but the good folks at Sonoma beat me to it… again. So I pinged my good friend and CRM MVP Mike Snyder and got permission to repost it here for those of you who aren’t reading the Sonoma Partners blog regularly. Read more
Microsoft is bringing new innovations to customer relationship management (CRM) software with Microsoft Dynamics® CRM. It is a flexible CRM solution that fits your people, fits your business, and fits your environment. This document outlines the future direction of Microsoft Dynamics CRM through to the next major release, Microsoft Dynamics CRM “V.Next” which is targeted Read more