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Microsoft Dynamics 365 Blog


Why focus on subscription churn? 

In subscription-based services, repeatable income is core to preserving business continuity and growing your revenue base to build the best service possible. Retaining customers is key to your success. On average, Recurly Research has identified 5.6% of customers churn from subscription businesses. You can retain many of these customers when you apply your retention strategies....Read more

Creating Report Subscriptions in Microsoft Dynamics CRM 4 

How to Create a Microsoft Dynamics CRM 4 Report Subscription in less than 15 minutes Our guest blogger today is CRM MVP Donna Edwards who blogs regularly here. I frequently respond to questions about creating Report Subscriptions in Dynamics CRM 4 (on premise version) so I thought it would be helpful to provide some detailed...Read more