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Bio – Kalpana Chinnappa 

Kalpana Chinnappa is a support engineer with the CRM team based in the Microsoft Global Technical Support Center at Bangalore, India. She has been with the CRM team for over a year now. She holds the MCSA and MCBSP certifications. Before joining the CRM Support Team, Kalpana was a support engineer for the Sharepoint support...Read more

Bio – Dinesh Kumar Garg 

I am Dinesh Kumar working in Microsoft Dynamics CRM Team. I was part of the team that shipped Microsoft Dynamics CRM 4.0 release and worked in area of Data Management. As part of the CRM online Nov 2009 Update I worked on the Import Data Wizard. Right now , I am contributing to the new...Read more

Bio – Philippe Jacobsen 

Program Manager at Microsoft since 2002, joined NAVISION in 1999. Has worked since 1999 as an application program manager within SCM and has extensive knowledge of the distribution and warehousing areas in Microsoft Dynamics NAV. For the 5.0 release, his efforts were focused on the Item Tracking Enhancements project. For the 2009 release, he focused...Read more

Bio – Khushboo Pandey 

I am a Software Design Engineer in Test on the Microsoft Dynamics CRM team. After doing an internship with Microsoft during my final year in college, I joined Microsoft as a full-timer in May 2007. I have been a part of CRM Titan team as well as participating in the R3 and R4 Online service...Read more

Bio – Matt Valentine 

Matt Valentine is a product marketing manager for XRM. Matt is also a very active participant in the xRM communities. In his limited amount of free time he can often be found hiking with his kids and looking for the perfect Carolina BBQ sauce in the Northwest....Read more

Bio – Christian Baek 

Christian Baek is a product manager in the Microsoft Dynamics NAV Global Product Management team. He has been with Microsoft since 2005, working as a program manager and partner account manager before joining the Global Product Management team in 2008. Christian holds a masters degree in Management of Innovation & Business Development from Copenhagen Business...Read more

Bio – Heather Kostes 

Heather Kostes is a Program Manager with the Microsoft MVP Program, working directly with product teams to enable the connection between MVPs and Microsoft....Read more

Bio – Pongsiri Hirunyanitiwatna 

Pongsiri Hirunyanitiwatna is a Test Lead on the Microsoft Dynamics CRM Team. He has been working on CRM since CRM 1.0, and his team is responsible for ensure the quality of CRM Infrastructure. He is originally from Thailand land of smile and his home town is Bangkok (meaning: City of Angle). He is currently learning about...Read more

Bio – Alex Igrushkin 

Alex is a developer on the CRM sustained engineering team. He spends most of his free time with his wife and friends. He can often be found hiking in the Cascade Mountain range....Read more

Bio – Karen Smith 

I am a senior product manager on the Microsoft Dynamics™ CRM PMG team in Redmond.  I am responsible for worldwide product marketing of the Microsoft Dynamics CRM customer service and support applications.  A key initiative is demonstrating to the marketplace how Dynamics CRM is at work in enterprises around the world, and its competency in...Read more

Bio – Clint Warriner 

Clint Warriner is an Escalation Engineer for the CRM Support Team for North America. He started working for Microsoft out of college, working on CRM 1.2 – 4.0. He enjoys developing with the CRM SDK as well as general .NET development.   Outside of work Clint is a fan of Major League Baseball (GO TWINS!),...Read more