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Microsoft Dynamics 365 Blog

Blog posts for Tips and Tricks

Debugging custom JavaScript code in CRM using browser developer tools 

You can use JavaScript in Microsoft Dynamics CRM to perform actions in form scripts, command bar (ribbon) commands, and web resources. More information: Use JavaScript with Microsoft Dynamics CRM Each browser provides you with a debugging tool to help you debug your custom JavaScript code natively in the browser. Typically, you activate debugging in your...Read more
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Identifying Your Microsoft Dynamics CRM Online Administrator(s) 

For CRM 2015 org: For CRM 2013 org: For CRM 2011 org: Microsoft Dynamics CRM Notification Requirements For CRM 2015 org: Step 1: Login to your CRM organization (as shown below) and click on the Advanced Find located on the top toolbar as shown below. Step 3: Select Security Roles from the list as what...Read more
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Managing Email notifications in Microsoft Dynamics CRM Online 

For CRM 2015 org: For CRM 2013 org: For CRM 2011 org: Microsoft Dynamics CRM Notification Requirements For CRM 2015 org: Step 1:Login to your CRM organization (as shown below) Step 3: On the Settings page, click Settings drop down as shown below. From the given options, click Security Step 5: On the Users page,...Read more
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Using Teams to Solve Complex Record-Sharing Scenarios 

I had two enterprise customers this week who both had similar security requirements, and both sets of requirements were solved with a similar pattern that I thought you might find useful. Imagine your company organizes itself into different groups, and the work of each group needs to remain segregated from the work of the other groups....Read more
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RELEASE: Scalable Security Modeling with Microsoft Dynamics CRM 2011 

On behalf of CRM Content Publishing, I am pleased to announce the release of white paper, Scalable Security Modeling with Microsoft Dynamics CRM 2011, which is available for download from the Microsoft Download Center. Microsoft Dynamics CRM offers a wide range of security modeling features, and it is important to choose the most appropriate approach to...Read more
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Where Did the CRM Resource Center Go? 

Hi everyone, I manage the Dynamics CRM Resource Center (recently renamed the Customer Center), and I’ve noticed some questions about how users should get to the site and access help from within the CRM application.  While the product’s site map no longer includes a direct link to the Customer Center, there are still two easy ways...Read more
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Technical Article: Control Which Browsers Your Organization Supports 

Many people are excited about being able to use browsers other than Internet Explorer with Microsoft Dynamics CRM. This is now possible with the Microsoft Dynamics CRM 2011 Update Rollup 12 or the Microsoft Dynamics CRM December 2012 Service Update. One thing to note though, with this change, your form scripts could break due to...Read more
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New home page for the Dynamics CRM Resource Center 

The Dynamics CRM web team has updated the home page for the Resource Center help and support site. Through user research and other sources, we listened to what you needed, and built a page based on that. You’ll notice the design is much simpler, much less busy. Business users should now be able to find...Read more
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Vote for the Changes You’d like in Microsoft Dynamics CRM 

Here on the Microsoft Connect site are the most popular CRM suggestions posted to date for the Microsoft Dynamics CRM team to consider as they work on version next: To sign up for other Microsoft Dynamics suggestion programs, go to the Connection Directory and select the Business Solutions Category. The Microsoft Dynamics Suggestions Connection will...Read more
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Web Resources Generated During Upgrades: Don’t Ship Them! 

Since Microsoft Dynamics CRM 2011 shipped, it has been common practice for ISVs to upgrade their development organizations from CRM 4.0 to 2011 so that they can ship their customizations via solutions. After upgrade, most of you may have already noticed that some newly upgraded orgs contain web resources in the default solution that were...Read more
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Power User Tip: End Series for Recurring Appointments 

Microsoft Dynamics CRM 2011 introduces the capability to create recurring appointment in CRM and its bi-directional synchronization support with Outlook. In this blog I am going to discuss about one of the enhanced capabilities introduced by CRM which leverages user to preserve past instances in the user preferred state. Before going into more discussion we...Read more
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Integrating Mapping with Microsoft Dynamics CRM 2011 

With just one click, users can convert a CRM record into a map with street, image, or a bird’s-eye view and save time in planning their trips. Users can also retrieve detailed driving directions to the displayed location from any address. The launch of CRM2Maps is just the first by InfoGrow in a series of...Read more
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