Microsoft Dynamics 365 Blog

Titan Feature Highlight: CRM Email Send/Receive thru Outlook 

2 min read

After working on new features for the CRM Titan release for the past couple of years, it’s great that we can finally share with all of you what we’ve been working on.  Here’s a sneak peak at one of the many new features in Titan surrounding the Outlook Client experience. CRM Email Send/Receive thru Outlook Read more

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Top 5 Ways the Microsoft Dynamics CRM 4 Implementation Guide Improved 

2 min read

For about the past 18 months I have been planning, researching, communicating, and writing in an effort to improve the implementation documentation for our next major release of Microsoft Dynamics CRM. During this exercise, it has led me to many changes in the documentation, which I think are the right decisions. I hope you do Read more

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CRM Convergence in Europe 

2 min read

I am in Copenhagen attending the EMEA Convergence conference and I would like to give you a quick look at what’s happening here. We made an interesting announcement during the event and the new Microsoft Dynamics CRM release Titan seems to be the most popular product at the conference. The EMEA (Europe, Middle East, and Read more

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Duplicate Detection – First step towards maintaining Data Quality 

2 min read

Today, maintaining data quality is one of the most critical problems faced in the business. Since data is entered in the system by different people, in different standards and at different levels, so this results in several data quality issues. One of the top most issues is having multiple representation of same logical real world Read more

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Testing on Titan continues 

1 min read

The Microsoft Dynamics CRM team continues to test the Titan pre-releases inviting partners to download the Virtual PC image of the beta product.  Microsoft Partners can download the Microsoft CRM Titan VPC and a ‘What’s New’ training manual from: https://mbs.microsoft.com/partnersource/products/mscrm/. I want to make sure that partners know that you should not be using this release for production Read more

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Titan First Look – Videos 

<1 min read

Philip Richardson has started releasing a number of videos he calls Titan Screencasts. In these posts he walks through the use of some features which will probably include: Multi-tenant web services Duplicate Detection Windows Live ID Authentication with a SOAP web service New relationship features Workflow Multi-Lingual User Interface (MUI) Plugins/Assemblies in CRM 4.0 Windows Read more

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Pre-order Titan Book at Amazon 

1 min read

Our friends at Sonoma Partners announces that you can pre-order of the Book ‘Microsoft Dynamics CRM 4.0‘ on Amazon.com. The book is by the same great authors of the CRM 3.0 book, Mike Snyder and Jim Steger. Mike Snyder and Jim Steger are co-founders and principals at Sonoma Partners, a consulting firm specializing in Microsoft CRM implementations. Read more

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