Microsoft Dynamics 365 Blog

eInvoice for Norway – EHF 

<1 min read

Usefull information round setting up eInvoice (EHF) for Norwegian public sector agencies – setting up the feature in Dynamics 365 for Finance and Operations Setting-up-eInvoice-OIOUBL…Read more

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Dynamics 365 Retail Statement Posting Issues Caused by a Previous Statement Posting Failure in Batch 

1 min read

When posting Retail Statements in batch and there has been an error, Customers have been receiving errors manually posting the Retail Statements after the original failure. One example of a Retail Statement error: “One or more sales orders in statement XXXX have not been invoiced; abort payment journal posting” A majority of the time, the…Read more

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Advanced Bank Reconciliation allows reconciliation of statements even without matched amounts 

1 min read

In Microsoft Dynamics Ax and Dynamics 365 for Finance and Operation, the system allows users to mark the Bank Reconciliation for a statement as reconciled even if there are no amounts  matched.   This is now documented in the link below with the following information: The bank reconciliation for a statement can be marked as reconciled at any…Read more

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Upcoming changes to legacy Adxstudio Portals v7 

3 min read

Microsoft acquired Adxstudio in 2015 for its compelling customer engagement features and, over the last two years, has natively built them into Microsoft Dynamics 365. During that transition, Microsoft continued supporting the legacy Adxstudio Portals v7 product. Because you are a legacy Adxstudio Portals v7 customer, we are providing advance notice of changes to our legacy…Read more

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Microsoft Dynamics Marketing service will be discontinued, and learn what’s coming next. 

5 min read

Last year, we announced that Microsoft Dynamics Marketing would no longer be sold to new customers starting November 2016. Microsoft has made the decision that Microsoft Dynamics Marketing will be discontinued as of May 15, 2018. For details, see the Customer FAQ. With the discontinuation of service, Microsoft suggests customers explore a few options that…Read more

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KPI enhancements with Customer Insights July 2017 update 

7 min read

Applies to: Dynamics 365 for Customer Insights July 2017 update   Dynamics 365 for Customer Insights (DCI) July 2017 update brings a number of enhancements to help customers implement new scenarios to drive intelligent customer engagements across all channels of interaction. KPIs form the core of analytics capabilities of DCI. We continue to improve the…Read more

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Dynamics 365 for Field Service and Project Services Automation Update 3 

5 min read

Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Solution, Dynamics 365 for Universal Scheduling Solution, Dynamics 365 for Resource Scheduling Optimization   With the goal of continuously improving quality, performance, usability, and responding some customer feature feedbacks, we recently released an update in July for Dynamics 365 for Field Service, Dynamics…Read more

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Filter your data for mobile offline usage on Microsoft Dynamics 365 

5 min read

Microsoft Dynamics 365 users can work with mobile application in offline mode, even when the device is disconnected from the network. The application provides a rich offline experience which lets you to work with all basic commands like create, read, update, and delete and business processes – so your productivity is not impacted when you…Read more

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Introduction to Dynamics 365 – Data Export Service 

6 min read

Data extraction and synchronization made easy Have you ever wanted an easy ability to replicate Dynamics 365 (online) CRM data to an Azure database for using Azure analytics tools without the added complexity of managing an ETL tool? Did you ever want to use Power BI based reporting over the entire Dynamics 365 organization data?…Read more

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Troubleshoot Microsoft Dynamics Connector for Microsoft Dynamics 365 configuration: Unhandled thread exception when configuring Dynamics 365 organizations 

1 min read

Problem Users are receiving an unhandled thread exception when configuring Dynamics 365 organizations, instead of seeing the available entities. This issue is caused by a previous version of the Dynamics 365 SDK in the Connector installation. Workaround With the latest release of Dynamics 365 you need to take the following steps to be able to…Read more

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Big Data and Analytics made easy for Sales, Marketing and Services 

2 min read

Do you find yourself asking how you can leverage all your data for more intelligent Customer Engagement? How do we quickly learn about a customer’s journey given the information spread across our transactional systems, CRM applications, Web stream logs, Social feeds and in some cases IoT data? How will we put together a unified view…Read more

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