Microsoft Dynamics 365 Blog

Attend the Project Management for a Connected World digital event 

3 min read

Collaborate, innovate, and deliver with Microsoft As work becomes more complex—with employees, customers, and partners spread across the globe—organizations must improve productivity and operations to stay competitive. Business leaders and project managers need tools that help them stay on top of their work, align teams around common objectives, and elevate project performance. On April 20,…Read more

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How Context IQ improves collaboration in Dynamics 365 

4 min read

At Microsoft Ignite last November, we announced Context IQ, a set of capabilities across our Microsoft portfolio that intelligently connects you with the information you need, where and when you need it. Today, we’re sharing how products that leverage Context IQ are redefining work, creating new ways to collaborate, and democratizing access to and the…Read more

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Microsoft AI-assisted bracket exceeds 99.9997% of others in basketball tournament 

4 min read

Every year, millions of basketball fans fill out brackets for the Division I Men’s College Basketball Tournament hoping to predict the team that will win it all. The Microsoft Business Applications Applied AI group has joined in on the fun, leveraging AI to help guide our bracket picks. So far, we’ve had a pretty good…Read more

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See what’s new for Dynamics 365 at the Microsoft Business Applications Launch Event 

2 min read

Organizations face new challenges every day. Priorities change, markets shift, opportunities emerge—the pace isn’t slowing down. As your competitors transform their business models and customer expectations evolve, your future depends on how well you can empower your teams to adapt, innovate, and make a positive impact every day. You need to be ready for disruption,…Read more

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Watch how to improve on-the-job guidance with mixed reality 

3 min read

Traditional guidance or upskilling usually requires a trained trainer, a trainee, some mix of resources like work instructions, parts manuals, or checklists, and a real-world or simulated task to perform. In this scenario, a skilled worker (the trained trainer) guides the trainee through the job until they have mastered the process and can work alone….Read more

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3 key considerations when choosing an order management system 

4 min read

The COVID-19 pandemic has pushed “order management” from the backend of logistics operations to the spotlight of supply chain and commerce strategies. Retailers, consumer package goods (CPG) companies, and distributors rushed to adapt their business models to fulfill the explosive growth of online orders through different digital channels. End-customers and organizations buy through various channels…Read more

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Get unparalleled value with Dynamics 365 Marketing 2022 release wave 1 

6 min read

I am thrilled to share an overview of the exciting new capabilities coming in the 2022 release wave 1 for Microsoft Dynamics 365 Marketing, and more importantly, the value that these new capabilities will bring you because we’ve tailored it to meet, and exceed, the needs of today’s marketers and their customers. Marketing has always…Read more

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Total Economic Impact of Dynamics 365 Supply Chain Management 

4 min read

As discussed in our previous blog, Microsoft Dynamics 365 was recognized as a leader in Gartner’s® 2021 Magic Quadrant for Cloud ERP for Product-Centric Enterprises. This month, we want to further substantiate our value proposition to customers by sharing the results of a recently commissioned Total Economic Impact™ (TEI) study conducted by Forrester Consulting on…Read more

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4 key elements to a successful field service transformation 

5 min read

A successful digital transformation requires weaving together technology, data, process, and operational change. If one of these domains fails to make the grade, your entire transformation may be in jeopardy. These four domains have one thing in common and that is they rely on people and what they bring to the table. It’s the people…Read more

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Achieving successful B2B selling in the digital era 

4 min read

With briefcases and suitcases in tow, business-to-business (B2B) sellers have always traveled the distance to meet buyers wherever they are. Buyers are going digital in a big way, so sellers can put away their bags (at least part of the time) and step into digital or hybrid selling. This dramatic shift in B2B buying—more digital,…Read more

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Microsoft HoloLens 2 and mixed reality bridge physical reality and digital experiences 

4 min read

Across industries, companies are finding practical ways to bridge physical reality and digital experiences using hands-free headsets and augmented reality solutions to inform decisions and action on insights produced by smart, connected solutions. Mixed reality—a set of technologies that superimposes digital data and images in the physical world—brings new opportunities that have become instrumental to…Read more

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Dynamics 365 drives improvement in manufacturing supply chains 

5 min read

Microsoft Dynamics 365 is helping manufacturing organizations tackle the challenges they face today while also preparing them for tomorrow’s opportunities. Whether enabling workforce transformation and enterprise resource planning (ERP) modernization, helping navigate disruptions by increasing supply chain visibility and improving insights, or standing up reverse supply chains and circular economies––we are dedicated to helping manufacturers…Read more

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