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Hello Service Manager fans,

After a very successful launch of System Center Service Manager 2010 last April, Microsoft is pleased to announce the release of Service Pack 1, which will be available globally for download on December 16, 2010.

System Center Service Manager 2010 SP1 addresses critical feedback received from customers and partners and provides greater language support, improved performance capabilities, and a number of usability enhancements.

With Service Pack 1 for System Center Service Manager, language support is added for the following:

  • Czech
  • Danish
  • Greek
  • Finnish
  • Dutch
  • Norwegian (Bokmål)
  • Polish
  • Portuguese (Portugal)
  • Swedish
  • Turkish (via Latin Collation)

In addition to the additional language support, over 500 improvements were made to address issues and customer change requests.

System Center Service Manager 2010 SP1 is available through the Microsoft Download Center from December 16th 2010 here.

Details on System Center Service Manager 2010 and the rest of the System Center suite can be found at


Thanks for reading & I'll speak with you soon,


July 2010 295

Sean Christensen
Senior Technical Product Manager, ITIL v3 Expert
System Center Service Manager, IT Process & Compliance
System Center, Management & Security Division
Email:  Twitter: @Seanc_MSFT