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Three ways retailers are using AI to innovate instore operations 

Retailers looking to increase customer satisfaction while decreasing costs are turning to artificial intelligence (AI) to transform operations. Retailers use AI in the cloud to process large volumes of data to deliver online product recommendations or to optimize demand forecasting. With the advent of AI-optimized hardware and container-packaged analytics applications, retailers are now applying AI at...Read more

Microsoft automotive momentum: looking forward, back, and beyond 

As I reflect on our customers’ and partners’ achievements in such trying times, their successes and innovations inspire me. Looking ahead, I’m both optimistic and excited as the industry continues its forward momentum. I’d like to highlight a few recent examples of our collaboration with leaders in the industry. In January, General Motors and Cruise...Read more

Why Zero Trust is the right mindset for the defense and intelligence industry 

In July 2019, Kurt DelBene, Milo Medin, and Richard Murray wrote, The Road to Zero Trust (Security), for the Defense Innovation Board. In it, they stated: “…cybersecurity is at a critical juncture. Its networks are growing in size and complexity, requiring massive amounts of rapid data transfer to maintain situational awareness on the digital and...Read more

Announcing: Microsoft Cloud for Financial Services 

Amid the relentless challenges of 2020, the wheels of the financial industry kept turning. At the root of it all is the historic acceleration of digital technology in the pandemic. It’s what enabled the financial services workforce to keep working and servicing its customers and to do so in new and improved ways. The crisis...Read more

Announcing Microsoft Cloud for Retail: Built for what’s next 

2020 was the year in which we experienced disruptive change at a pace and a scale that we could never have imagined. Yet it was also the year in which many retailers embraced digital like never before. Take REI for example, which launched a new virtual outfitting service to help customers assemble bikes, find the...Read more

Introducing Microsoft Cloud for Manufacturing 

Filled with unimaginable change caused by the pandemic, the manufacturing industry witnessed a perfect storm: a significant disruption in terms of business continuity, operational visibility, remote work, employee safety, and the list goes on. However, manufacturers have responded and are continually adapting as we all go through the recovery process. To help you accelerate this journey, announcing the Microsoft Cloud for Manufacturing, available for public preview...Read more

Building resilient models of care with new Microsoft Cloud for Healthcare features 

2020 was the year that challenged healthcare professionals to learn, adapt, and grow as they cared for patients through the COVID-19 pandemic. The concepts of quarantine and social distancing became commonplace, as virtual health and remote patient monitoring usage grew exponentially, operational limits stretched, and care collaboration became more important than ever. Fast forward to...Read more

3 practical reasons to embrace remote government access 

COVID-19 has given governments a once-in-a-lifetime opportunity to reimagine the way they interact with businesses and serve people.  Largely due to the pandemic, the technology needs and expectations of government agencies have grown exponentially. This has driven the need to virtually maintain operations while continuing to serve the community. In my previous blog, I shared...Read more

Top priorities and trends in banking in 2021 

In this blog, we sit down with Zilvinas Bareisis, head of retail banking at Celent, a leading research and advisory firm focused on technology for financial institutions globally, to discuss top trends and priorities for retail banking, differentiation of customer experiences, risk management, and preparing for the future. What are the top priorities for retail...Read more

Empowering the telco journey to the cloud 

Recently I had the pleasure of hosting Microsoft’s most recent Telecommunications digital forum. The focus of this 60-minute online event was empowering the telco journey to the cloud, with a focus on the migration of data and business support system (BSS) workloads to realize operational efficiencies, simplify organization-wide access to insights, and better inform new...Read more

Resilient operations fuels the future of mobility 

Through its four-decade partnership with leaders in the automotive industry, there’s one core learning that Microsoft continues to see: with challenge comes increased opportunity for innovation. For vehicle makers, this has meant turning the business model upside down, redefining an industry, and working at a blistering pace transforming from traditional manufacturers to mobility service providers....Read more

The importance of remote access to government agencies 

The need to remotely access government services, in previously unimaginable ways, is here to stay. Read more to learn about successful approaches that governments worldwide have taken to build agility and resilience while continuing to digitally serve their communities....Read more