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4 best practices for hyperconnected cities to unlock additional value with technology 

Urban residents and businesses are embracing technology and innovation at a faster pace than many cities can react. Leaders need to act now to bridge the widening technology gap and create the digital and technical infrastructure to support efficient and effective services to keep citizens engaged and connected. In 2019, Microsoft partnered with ESI Thoughtlab...Read more

Takeaways from the National Retail Federation’s big show 

It’s always exciting to go to an event like NRF! But there was something in the air that made NRF 2020 bigger and better than ever before. There were over 38,000 attendees who experienced three days of inspiring discussions and get a perspective on improving customer engagement. This year we highlighted how retailers can gain...Read more

How to boost readiness with intelligent solutions 

It’s one of the fundamental considerations of any defense agency; how to track the readiness of people and things. Often, this process is less than streamlined, encompassing everything from paper-and-pen checklists to enormous spreadsheets filled out by hand. Given the room for error inherent in any manual process, using artificial intelligence (AI) and cloud-enabled tools...Read more

4 must-do’s (and 3 trends to watch) for your trip to NRF 2020 

The world’s largest retail conference is fast approaching and we want to make sure you make the most of it. I love going to NRF because not only can we celebrate what went well coming off of our busiest time of year, but we can look forward to an exciting year ahead. I don’t know...Read more

Microsoft and telecommunications leaders team up for transformation 

The power of partnerships Microsoft empowers telecommunications organizations with a secure and trusted platform to deliver personalized experiences that earn customers for life, enable agile operations to increase network efficiency and scalability, and accelerate innovation and growth through new and exciting services. Once more, Microsoft’s commitment to the telecommunications industry goes far beyond the simple...Read more

How technology intensity accelerates business value 

Organizations that embrace technology intensity are inherently more successful. What exactly is technology intensity, and why is it critical for today’s enterprises to build a cohesive digital strategy? Technology intensity defined Technology intensity has three components: Rapid adoption of hyper-scale cloud platforms A rational business decision to invest in digital capabilities Relentless focus on building technology that customers can...Read more

How to deliver on the promise of intelligent retail 

There has never been a more exciting time to be at the intersection of retail and technology. Challenging? Certainly. Opportunity? Absolutely, in fact full of it! Technology is enabling retailers to reimagine every aspect of the value chain. From delivering amazing customer experiences and empowering employees with data and rich insights to optimized operations and...Read more

3 core ideas for empowering citizens, societies, and governments 

Promote citizen well-being, influence positive societal change, and enhance your government services Exponential change is happening in the world around us and within governments. This change is being driven by one core idea, expectations of governments are changing. Modern technology is causing a shift in societal behavior. Citizens and residents expect their governments to adapt...Read more

Best practices for personalizing healthcare in the digital age 

One of the most pervasive challenges facing the healthcare industry today is siloed information. This disconnect limits information accessibility, data uniformity, and interoperability among systems. Thus, there is a constraint on how personal you can get with the information in its current form. This can mean the difference between clinicians having access to genetic information...Read more

Key learnings for building smart communities at Smart City Expo World Congress 2019 

The 9th year of the Smart City Expo World Congress (SCEWC), held in Barcelona from November 19–21, did not disappoint. In fact, after nine years of attending, I’m surprised each year at how the event continues to grow, improve, and remain exciting. The numbers suggest that I’m not alone in finding value in the conference...Read more

Reimagining healthcare: Partnering for a better future 

There has never been a more exciting time to be working in healthcare and life sciences at Microsoft. Our investments across our organization in research and development, world-class talent, and strategic partnerships reflect our CEO Satya Nadella’s vision that many of the next health breakthroughs will come from healthcare and life sciences organizations working in...Read more