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The future of “smart” cities starts with people, not technology 

I love cities. I’ve been fortunate to live, learn, and work in some of the best in the world. Cities are hubs of cutting-edge technology and human productivity. But they also have rich histories, beautiful architecture, and complex cultures. Cities are places where the old constantly meets the new. For me, the creative energy that...Read more

The critical role of public finance in the economic rebuild 

The current economic landscape To learn more about how public finance organizations can be a leading agent for the economic rebuild of our communities, register to attend the webinar “The key role of Public Finance Organizations in the economy rebuild” on May 19 at 7:30 AM PT. During this webinar, you will gain strategic insights...Read more

Fuel automation and innovation with Power Apps for the Telco Industry 

The Microsoft Dynamics 365 Telecommunications Accelerator expands the Common Data Model to include 16 new attributes based on a subset of the specifications of the TM Forum Open Digital Framework and in response to input provided by Microsoft’s broad ecosystem of Telecommunications ISV and System Integrator partners. Like the seven other industry accelerators already published,...Read more

4 trends defining the future of CX in financial services 

COVID-19 has had a significant impact on almost every industry, and financial services was no exception. Dramatic shifts in consumer spending and banking habits led financial leaders to adjust their customer experience (CX) strategies to better accommodate their customers’ needs. By leveraging digital solutions and other innovative ideas, including debt relief and cash rebate programs,...Read more

How data transformation can support population health strategies 

While many organizations define population health slightly differently, its core aim is to provide an opportunity for leaders in healthcare, agencies, education, and business to work together in order to improve the health outcomes in the communities they serve, all while making an impact to reduce the total cost of care. Technology and data can...Read more

3 ways digital transformation makes governments more responsive 

COVID-19 placed enormous demands on government services—demands that are not likely to go away. Moreover, the private sector now looks to government to facilitate the data transparency, digital processes, and data security needed to fuel recovery. Governments now understand those old ways of doing business no longer work. They need to become agile and flexible...Read more

Enabling defense and intelligence missions with the cloud 

The impact of COVID-19 and the increasingly complex global security environment have made one thing is clear: defense and intelligence agencies must quickly adapt to change. Forces and defense organizations need to make decisions quickly, and data is the lifeblood of every mission. One aspect of military activity that has remained consistent since ancient times:...Read more

The Network: Media, entertainment, and telecommunications transformed 

We’re excited to share The Network, Microsoft’s first podcast series for the media, entertainment, and telecommunications (telco) industries. The world has changed a lot in the past year, but much of that change has been driven by trends that began as long as a decade ago. As Microsoft’s global Director of Marketing for both M&E...Read more

Hannover Messe 2021: What’s next for manufacturing 

Its been a challenging year for manufacturers, but also an exciting one, as they’ve been able to respond and adapt by accelerating their digital transformation journeys—and as you’ll hear from Microsoft leaders, customers, and partners at Hannover Messe 2021: Digital Edition—the benefits of digitalization are no longer questioned, it’s now about accelerating time to value,...Read more

How to avoid vendor lock-in and guide your Industrial IoT solutions 

Since we started the Azure Industrial IoT team six years ago, one topic that tends to dominate the business decision-maker meetings I’ve participated in: vendor lock-in. Vendor lock-in is the inability to pick the best solution and instead be forced to pick the solution from a vendor you have used in the past to maintain...Read more

How to conduct virtual Kaizen Events using Microsoft Teams 

This blog has been co-authored with Yury Gomez, Business Strategy Leader, WW Manufacturing While the manufacturing industry has long been one of the leaders driving digital innovation, helping to fuel growth and redefine efficiencies, today’s disruptions—whether these are travel restrictions, increased health & safety precautions, or a new world of modern work—are challenging the traditional approaches used to facilitate agile process...Read more