Microsoft Industry Blogs

December 14, 2018

Customers love great service – AI can help you wow them

Artificial intelligence (AI) will completely transform customer service in the coming years—and retail businesses can benefit from this emerging technology more quickly than you might think....

December 13, 2018

Citizen-focused transformation: how to become a digital government

By Mia Reyes, Global Industry Director, Government Product Marketing

As governments prioritize digital transformation to focus more on citizens and improve services, they need a way to balance shrinking budgets and growing demands....

December 13, 2018

How NORAD’s Santa Tracker builds global experiences with Azure

By Microsoft

NORAD’s Santa Tracker leverages Azure’s scalable digital environment and reliable cloud connectivity to deliver global experiences for children every year....

December 13, 2018

The fraud detection paradox—to tighten or loosen

By Howard Bush, Principal, Industry Experiences - Banking and Capital Markets Lead at Microsoft

Regulators are cracking down harder on banks through increased enforcement actions. But missed transactions can be catastrophic to a bank’s brand and bottom line....

December 13, 2018

IT security: How trust works in the automotive industry

By Dr. Robert Nahm, Industry Solutions Manager, Automotive

Does my supplier or service provider have IT security under control? This is a justified question in the highly connected automotive industry. It is no longer possible to work without cloud and external access....

December 12, 2018

Retailers: Unlock new value and insights with AI

By Microsoft in Retail

Smart retailers know that AI is key to staying relevant in an always-on marketplace. AI-enabled insights drive greater ROI by unlocking the power of data....

December 10, 2018

Realizing the Potential for AI in Precision Health: The Start of an Important Dialogue

By Tom Lawry, Director, Microsoft Worldwide Health

Artificial Intelligence (AI) and its ability to positively impact healthcare is garnering significant amounts of attention these days....

December 6, 2018

Fixing the problems of today and planning for technology of the future

By Omar Rashid, Regional Leader, Government Industry Americas

Government organizations face shrinking budgets and the need to modernize technology to better meet citizen needs. Microsoft’s infographic “Gartner predicts: The digital government of 2030” breaks down what government leaders can do....

December 6, 2018

Innovation in banking: a kick-off conversation about how banks and regulators can fight financial crime

By André K. Burrell, Strategy Leader Banking and Capital Markets

In general, the banking industry and regulators agree that innovations in technology are key in the fight against financial crime. Andre Burrell discusses this and more with industry thought leaders....

December 6, 2018

Toyota digital platform helps field service reach new heights

By Yalle Elehu, Digital Advisor

Toyota Materials Handling Europe’s connected field service capabilities provides technicians all they need to service and maintain equipment in optimal conditions....

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