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Helping governments reimagine collaboration and modernize services 

For decades, child welfare agencies have struggled with finding technology solutions to support consistent connection and communication between case workers, families, vulnerable youth, and an extended team of stakeholders. COVID-19 exacerbated those challenges, bringing to a head the need for states to provide its workers and constituents tools that bring continuity and communication despite disruption....Read more

Enabling data sharing through Health Information Exchanges to improve patient outcomes 

In the US, Health information exchanges (HIEs) enable medical providers to securely share patient records and improve the cost, quality, safety, and speed of patient care. CRISP, the HIE for Maryland, and for West Virginia and DC via partnership, has been collaborating with Microsoft and Leap Orbit to create open-source solutions that other states’ HIEs...Read more

Customer service on a statewide level 

Louisiana’s Health and Human Services decided to revamp their call center operations through a case management system that could integrate seamlessly with existing state systems....Read more

Combatting the prescription opioid epidemic 

The startling headlines and statistics about prescription opioid abuse in the United States have become all too common: according to the Pew Research Center, opioid abuse and overdoses cost the national economy more than $500 billion annually...Read more