Andy Pitman, Author at Microsoft Industry Blogs

Published September 8, 2021

5 min read

Helping governments reimagine collaboration and modernize services

For decades, child welfare agencies have struggled with finding technology solutions to support consistent connection and communication between case workers, families, vulnerable youth, and an extended team of stakeholders. COVID-19 exacerbated those challenges, bringing to a head the need for states to provide its workers and constituents tools that bring continuity and communication despite disruption.

Nurse standing with a person standing in front of a building

Published August 14, 2019

4 min read

Enabling data sharing through Health Information Exchanges to improve patient outcomes

In the US, Health information exchanges (HIEs) enable medical providers to securely share patient records and improve the cost, quality, safety, and speed of patient care.

Published June 3, 2019

3 min read

Customer service on a statewide level

Louisiana’s Health and Human Services decided to revamp their call center operations through a case management system that could integrate seamlessly with existing state systems.

Published May 30, 2019

4 min read

Measles and mumps? Data sharing on the cloud to improve public health

As once forgotten diseases start to reappear, state and local government agencies are looking to find new ways to ensure positive health outcomes for their citizens.

Published April 2, 2019

3 min read

SEAN: Arizona Modernizes the SNAP Eligibility Process via Chatbot

Andy Pitman, Director of State and Local Government Health and Human Services Solutions, recently sat down with Sanjiv Rastogi, CIO of Arizona DES, to discuss its chatbot progress.

Published February 14, 2019

4 min read

Combatting the prescription opioid epidemic

The startling headlines and statistics about prescription opioid abuse in the United States have become all too common: according to the Pew Research Center, opioid abuse and overdoses cost the national economy more than $500 billion annually

Meeting on how Sagitec is helping states modernize their unemployment insurance (UI) systems.

Published September 6, 2018

3 min read

Why states are modernizing unemployment insurance (UI) systems with the cloud

Learn how Sagitec helps states like South Carolina modernize their UI systems to provide their constituencies the self-services they desire, improve customer service, be more agile and save money.

Published July 17, 2018

2 min read

States’ CMS certification is easier with MITA tracking tool

Learn about the only tracking tool that makes states’ MITA-related tasks and CMS certification easy to understand and complete—saving time and money.

Published March 22, 2018

3 min read

Developing healthier communities through comprehensive care plans

What are the six questions a community must consider before developing a care coordination framework that drives healthier individuals and families? Read on.

Published January 24, 2018

5 min read

Using Azure to help governments fight fraud and waste—Part 2

Learn why Pondera Solutions selected Microsoft Azure to power its platform and how it has identified over $5 billion in likely government fraud since 2011.