Mike Edmonds, Author at Microsoft Industry Blogs

A retail manager using Dynamics 365 Remote Assist on HoloLens 2 to collaborate with a remote design expert to display in-store items with the help of 3D annotations

Published December 8, 2022

4 min read

Advancing industry and retail through innovation

Microsoft is working with many retailers on their metaverse future—building accelerators and helping them to plan to maximize return on investment.

Published December 1, 2022

5 min read

’Tis the season for exceptional customer experiences

Microsoft’s solutions empower the retail industry to connect your customers, your people, and your data. Connected, these applications unlock unique opportunities to create individualized experiences that meet customers’ expectations whether it be the holiday season or all year round.

Retail shop owner working on Microsoft 365 Business Premium a mobile phone and a Surface.

Published May 17, 2022

4 min read

Achieving customer agility through e-commerce in the cloud

Retailer and consumer goods companies today live under constant pressure. Keeping up with the surge in e-commerce and multi-channel shopping, threading the needle of global supply chains,1 reimagining in-store experiences, and managing data volumes and privacy concerns just to name a few.

Mike Edmonds articles

Advancing industry and retail through innovation

’Tis the season for exceptional customer experiences

Achieving customer agility through e-commerce in the cloud

Explore Microsoft industry solutions