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The key role that trust and security plays within government agencies 

4 min read

It’s safe to say that hybrid work is the new normal for most governments. But supporting a distributed workforce that operates both in office environments and remotely creates an avenue for cybercriminals to attack government networks and infrastructure. At this point, it’s not a matter of if, but when your government will be a victim Read more

Collaboration as a productivity enabler within government agencies 

3 min read

Good collaboration between government agencies and departments is vital, whether it’s within the administrative office, or across social services, the unemployment department, or the judicial system. Learn about three relevant areas that clearly demonstrate how collaboration, driven by digital transformation, can lead to efficient cross-agency collaboration. Read more

Experience “The Next Normal of Public Services” at the IDC digital summit 

2 min read

We live in a changed world. Governments, businesses, and individuals have seen years of digital transformation take place in mere months. Innovative technology can help governments address complex economic, social and sustainability issues. But the scale and pace of this transformation brings new challenges and intensifies inequities in communities around the world. As my colleague Read more

3 key outcomes of a more collaborative government 

3 min read

As governments worldwide consider how best to safely welcome a majority of their employees back to the workplace, a fair question is how much that in-person interaction adds to the digital collaboration that has taken place over the past year. In other words, what exactly does it mean to facilitate collaboration within, and between government Read more

3 ways digital transformation makes governments more responsive 

3 min read

COVID-19 placed enormous demands on government services—demands that are not likely to go away. Moreover, the private sector now looks to government to facilitate the data transparency, digital processes, and data security needed to fuel recovery. Governments now understand those old ways of doing business no longer work. They need to become agile and flexible Read more

3 practical reasons to embrace remote government access 

3 min read

COVID-19 has given governments a once-in-a-lifetime opportunity to reimagine the way they interact with businesses and serve people.  Largely due to the pandemic, the technology needs and expectations of government agencies have grown exponentially. This has driven the need to virtually maintain operations while continuing to serve the community. In my previous blog, I shared Read more

The importance of remote access to government agencies 

3 min read

The need to remotely access government services, in previously unimaginable ways, is here to stay. Read more to learn about successful approaches that governments worldwide have taken to build agility and resilience while continuing to digitally serve their communities. Read more