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Microsoft Industry Blogs > Shanthi Rajagopalan

Posts by Shanthi Rajagopalan, Sr. Director, Strategic Planning, Worldwide Retail and Consumer Goods

person in a clothing store looking at a tablet

3 ways to accelerate your ‘buy online, pick up in-store’ evolution 

The retail landscape has changed dramatically as the COVID-19 pandemic has forced store closures and brought about new consumer needs. Both online purchases, as well as requests to pick up purchases in-store (BOPIS), have experienced high growth rates from February 2020 to April 2020. And the Forrester Q1 2020 Omnichannel Panel Survey recently revealed that...Read more