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Announcing Microsoft Cloud for Retail: Built for what’s next 

2020 was the year in which we experienced disruptive change at a pace and a scale that we could never have imagined. Yet it was also the year in which many retailers embraced digital like never before. Take REI for example, which launched a new virtual outfitting service to help customers assemble bikes, find the...Read more

3 top takeaways from NRF 2021 

This year’s National Retail Federation BIG show was something different—entirely virtual. But it came off quite smoothly, demonstrating how powerful digital transformation can be. It even had some advantages over an in-person event. I was able to see more sessions for one. And without aching feet. Still, even with the more accessible digital format, not...Read more

Introducing Microsoft Cloud for Retail 

If 2020 taught us anything, it was that no business is resilient to everything. But those that had laid their digital tracks early were better positioned to recover, and in some cases, even speed ahead. In fact, one retail expert said that we had “witnessed a 10-year evolutionary leap toward digital” in retailing. That’s quite a leap. And as a retail industry, we need to approach the new world we are...Read more

4 ways to make the most of this year’s virtual NRF 

NRF 2021 is going to be a first for all of us. I know I’m going to miss seeing many old colleagues and friends this month. NRF BIG Shows for me are just as much family reunion as they are industry conference. But as we’re all discovering, virtual conferences have some real advantages. And, in...Read more

Retail in the time of COVID-19 

COVID-19 has impacted our lives in ways many of us couldn’t have imagined. From how we interact with our friends and family to working from home and so much more. For me personally, juggling the joys of homeschooling my teenage boys with a packed work schedule has been a true personal test. Yet I know...Read more

Getting ready for EuroShop 2020: European retailers embracing tech intensity 

With the excitement of NRF 2020 barely behind us, we are heading to Düsseldorf, the fashion capital of Germany, for the EuroShop Trade Fair, February 16-20. Being at the fair will give EMEA-based retailers a chance to follow-up on conversations started at NRF, and for those who didn’t attend, a chance to see and experience...Read more

Takeaways from the National Retail Federation’s big show 

It’s always exciting to go to an event like NRF! But there was something in the air that made NRF 2020 bigger and better than ever before. There were over 38,000 attendees who experienced three days of inspiring discussions and get a perspective on improving customer engagement. This year we highlighted how retailers can gain...Read more

4 must-do’s (and 3 trends to watch) for your trip to NRF 2020 

The world’s largest retail conference is fast approaching and we want to make sure you make the most of it. I love going to NRF because not only can we celebrate what went well coming off of our busiest time of year, but we can look forward to an exciting year ahead. I don’t know...Read more

How to deliver on the promise of intelligent retail 

There has never been a more exciting time to be at the intersection of retail and technology. Challenging? Certainly. Opportunity? Absolutely, in fact full of it! Technology is enabling retailers to reimagine every aspect of the value chain. From delivering amazing customer experiences and empowering employees with data and rich insights to optimized operations and...Read more