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ShiSh Shridhar articles

ShiSh Shridhar headshot
ShiSh Shridhar
Global Industry Solutions Director, Retail, Microsoft
Published 
4 min read

The 3 stages of IOT: The path to personalized shopping 

In the retail industry’s quest for innovative ways to connect with customers, personalized marketing through mobile devices offers an opportunity to reinvent the shopper experience by increasing promotion redemption rates and nurturing a deeper level of customer engagement. And retailers are recognizing the need to get personal.