Susan Jackson articles
Building a culture of employee empowerment in retail
Firstline employees are central to the retail customer experience, so establishing a culture of employee empowerment is transformative to how customers engage with your retail brand.
Intelligent supply chains and the age of responsiveness
At NRF 2018, learn how Microsoft can help retailers use the capabilities of AI and machine learning to improve the responsiveness of their supply chains.Conquer global omnichannel challenges by embracing digital transformation
It’s a new digital world for retail. Learn how Microsoft’s new, full-spectrum retail management system is transforming business processes from the bottom up.