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woman in mask accepting a package

How retail success stories inform retail banking strategy 

  • Adrian Yeoh wearing a suit and tie smiling at the camera
    By Adrian YeohProduct Marketing Director, Financial Services
In the second part of our Q&A series with Deborah Weinswig, CEO and Founder of research and advisory firm Coresight Research, we discuss what retail banking can learn from retail’s worldwide success stories in getting through the depths of the Covid-19 crisis. Read the first blog in the series, What retail banks can learn from...Read more
a man sitting at a table using a laptop

What retail banks can learn from retailers during COVID-19 

  • Adrian Yeoh wearing a suit and tie smiling at the camera
    By Adrian YeohProduct Marketing Director, Financial Services
In this new, three-part blog series we sit down with Deborah Weinswig, CEO and Founder of research and advisory firm Coresight Research, to discuss global retail and the coronavirus crisis, and learnings that can cross over to retail banking. In this first Q&A, we ask Deborah what retail banking can learn from how retailers have...Read more
a person sitting at a table in front of a window

Top 10 digital strategies and technology trends for insurance executives 

The insurance industry is facing a fast-changing landscape. As the world deals with COVID-19, insurers are seeing changing customer and employee expectations. This is in addition to the “cost-conscious” customer, who changes from one insurer to another. Now more than ever, insurance leaders are seeking digital transformation and innovation while reducing costs of operations. Here...Read more
shipping containers in an outdoor industrial space

How OEMs are adapting with intelligent supply chains 

In the past few months, Covid-19 has disrupted the automotive industry. Automotive original equipment manufacturers (OEMs) have paused production sending financial shockwaves through supply chains. Governments have required non-essential workers to stay at home. Around the world, people have deferred plans to buy new vehicles. Oil prices have dropped changing the profitability model for electric...Read more
Small business owner

Navigating COVID-19: Best bets for Retailers facing tough choices 

  • Brian King headshot
    By Brian KingPartner Group Program Manager, Shopping and Commerce team
Positioning to win, today and tomorrow The overnight shift to a digital economy is driving retailers to make difficult decisions about how they adapt. It’s digital transformation at an unprecedented velocity. To cope with change, industry experts are encouraging retailers to look to the next horizon of retail and reimagine their business. That’s no simple...Read more
woman in mask accepting a package

The coming wave of retail returns 

  • a man smiling for the camera
    By Greg JonesDirector Business Strategy—Retail & CG
Entering 2020, the retail world was already dealing with tremendous growth in merchandise returns, with fraud and overall costs to the retailer increasing at an exponential rate due to the growth of online sales. In 2015 the total value of merchandise returns was estimated at $643 billion globally. By the end of 2019, this figure...Read more
Woman in a virtual dr visit

How healthcare partners are using IoT to adapt with agility 

The urgent and widespread impact of the global health pandemic is shining a light on the healthcare industry and the critical need for continued, rapid transformation.   In response, Microsoft partners are applying advanced technologies such as the internet of things (IoT) and artificial intelligence (AI) to create solutions that are enabling healthcare workers to deliver quality care to more people while keeping patients and providers safer.   Below, I’ve highlighted a few of the contributions that Microsoft partners are making as the world comes together to solve critical healthcare...Read more
woman looking at a laptop with a pile a paperwork nearby

The role of open dialogue in financial services compliance 

  • Author avatar of Dave Dadoun
    By Dave DadounManaging Director, Global Regulatory Compliance, Worldwide Financial Services
As part of ongoing engagement with financial services regulators and customers, I had the opportunity to attend a Cloud Technology Summit sponsored by the Federal Reserve Bank of Richmond. The conference assembled leaders within the U.S. Federal Reserve System; technology providers; senior risk, compliance and CTOs from major banks; and other key industry participants to...Read more
M365CO19_ENT_HPElitebook_7025

Empowering government employees through digital skills 

As the global economy becomes increasingly technology-intensive, the nature of the workforce is changing dramatically. Basic digital literacy is a prerequisite for employment and more specialized technical skills are in high demand. Organizations and individuals alike understand that workers must become lifelong learners who continuously acquire new skills throughout their careers. These fundamental shifts clearly...Read more
medical professionals in a lab setting

Embrace your digital transformation today to improve patient outcomes for tomorrow 

  • Jenn Roth - rev
    By Jenn RothGlobal Industry Product Marketing Director-Health
The healthcare industry is undergoing an enormous transformation. This transformation is being driven by one core idea; expectations of patient care and wellness are changing. Technology is enabling healthcare organizations to reimagine how care is delivered and managed for the long term. From delivering highly personalized patient experiences and empowering care teams to coordinate care...Read more
Business professionals sitting around a conference table

Four elements of a successful digital transformation 

  • Rob Nehrbas
    By Rob NehrbasChief Customer Officer, Microsoft Business Applications
  • Kellie Piber
    Kellie PiberSenior Product Marketing Manager, Business Applications Audience & Ecosystem Team
Eighty-five percent of business leaders feel they must offer digital services or become irrelevant.1 Ninety-one percent see digital transformation as a way of sparking innovation and finding efficiencies.2 While business leaders understand the need to develop a digital transformation strategy, many aren’t sure where to start. A playbook like this one can help. We’ve worked...Read more