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How retail success stories inform retail banking strategy 

In the second part of our Q&A series with Deborah Weinswig, CEO and Founder of research and advisory firm Coresight Research, we discuss what retail banking can learn from retail’s worldwide success stories in getting through the depths of the Covid-19 crisis. Read the first blog in the series, What retail banks can learn from...Read more

What retail banks can learn from retailers during COVID-19 

In this new, three-part blog series we sit down with Deborah Weinswig, CEO and Founder of research and advisory firm Coresight Research, to discuss global retail and the coronavirus crisis, and learnings that can cross over to retail banking. In this first Q&A, we ask Deborah what retail banking can learn from how retailers have...Read more

Top 10 digital strategies and technology trends for insurance executives 

The insurance industry is facing a fast-changing landscape. As the world deals with COVID-19, insurers are seeing changing customer and employee expectations. This is in addition to the “cost-conscious” customer, who changes from one insurer to another. Now more than ever, insurance leaders are seeking digital transformation and innovation while reducing costs of operations. Here...Read more

How OEMs are adapting with intelligent supply chains 

In the past few months, Covid-19 has disrupted the automotive industry. Automotive original equipment manufacturers (OEMs) have paused production sending financial shockwaves through supply chains. Governments have required non-essential workers to stay at home. Around the world, people have deferred plans to buy new vehicles. Oil prices have dropped changing the profitability model for electric...Read more

Navigating COVID-19: Best bets for Retailers facing tough choices 

Positioning to win, today and tomorrow The overnight shift to a digital economy is driving retailers to make difficult decisions about how they adapt. It’s digital transformation at an unprecedented velocity. To cope with change, industry experts are encouraging retailers to look to the next horizon of retail and reimagine their business. That’s no simple...Read more

The coming wave of retail returns 

Entering 2020, the retail world was already dealing with tremendous growth in merchandise returns, with fraud and overall costs to the retailer increasing at an exponential rate due to the growth of online sales. In 2015 the total value of merchandise returns was estimated at $643 billion globally. By the end of 2019, this figure...Read more

How healthcare partners are using IoT to adapt with agility 

The urgent and widespread impact of the global health pandemic is shining a light on the healthcare industry and the critical need for continued, rapid transformation.   In response, Microsoft partners are applying advanced technologies such as the internet of things (IoT) and artificial intelligence (AI) to create solutions that are enabling healthcare workers to deliver quality care to more people while keeping patients and providers safer.   Below, I’ve highlighted a few of the contributions that Microsoft partners are making as the world comes together to solve critical healthcare...Read more

The role of open dialogue in financial services compliance 

As part of ongoing engagement with financial services regulators and customers, I had the opportunity to attend a Cloud Technology Summit sponsored by the Federal Reserve Bank of Richmond. The conference assembled leaders within the U.S. Federal Reserve System; technology providers; senior risk, compliance and CTOs from major banks; and other key industry participants to...Read more

Empowering government employees through digital skills 

As the global economy becomes increasingly technology-intensive, the nature of the workforce is changing dramatically. Basic digital literacy is a prerequisite for employment and more specialized technical skills are in high demand. Organizations and individuals alike understand that workers must become lifelong learners who continuously acquire new skills throughout their careers. These fundamental shifts clearly...Read more

Embrace your digital transformation today to improve patient outcomes for tomorrow 

The healthcare industry is undergoing an enormous transformation. This transformation is being driven by one core idea; expectations of patient care and wellness are changing. Technology is enabling healthcare organizations to reimagine how care is delivered and managed for the long term. From delivering highly personalized patient experiences and empowering care teams to coordinate care...Read more

Four elements of a successful digital transformation 

Eighty-five percent of business leaders feel they must offer digital services or become irrelevant.1 Ninety-one percent see digital transformation as a way of sparking innovation and finding efficiencies.2 While business leaders understand the need to develop a digital transformation strategy, many aren’t sure where to start. A playbook like this one can help. We’ve worked...Read more