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Accelerating payments modernization in the cloud with SWIFT 

4 min read

Over the last few years, financial institutions have been through seismic changes in the global economy. Among them has been the rapid increase and adoption of digital payment methods and the emergence of new cloud-native payment providers. To keep pace and unlock new value, these institutions are prioritizing the need to modernize their payment infrastructures…Read more

The key role that trust and security plays within government agencies 

4 min read

It’s safe to say that hybrid work is the new normal for most governments. But supporting a distributed workforce that operates both in office environments and remotely creates an avenue for cybercriminals to attack government networks and infrastructure. At this point, it’s not a matter of if, but when your government will be a victim…Read more

Powering energy innovation with Microsoft: Technology solutions for the digital utility 

4 min read

Power and utilities companies are navigating the largest changes in the industry since the development of the grid—infrastructure modernization, clean energy integration at scale, managing a proliferation of security threats, and building a digital-first workforce. Companies embracing these challenges and prioritizing digital, data, and automation are leading the market and laying the foundation for a…Read more

Top 5 retailer e-commerce readiness actions for holiday 

4 min read

Holiday is the most exciting and important time in retail. It’s where all the preseason inventory planning, the ramp up in hiring of seasonal employees for stores and warehouses, the marketing events, and all the promotions come together to deliver up to 60 percent of the total year’s business for the industry. Over the last…Read more

Empowering retail’s real superheroes: Frontline workers 

4 min read

Like so many of you, I got my first job in a retail store (after babysitting) and like many around the world it was my first introduction to the workplace. Retail always has been and always will be a people business with many employed on retail’s frontline. If ever there was any doubt about the…Read more

Explore the potential of AI and NLP to transform healthcare 

4 min read

From the simple intimacy of a bedside conversation between a provider and a patient to the vast complexities of the global healthcare industry, data streams. A provider’s transcribed notes, statistics from clinical trials, genomics data sets, and imaging reports that shines light on the invisible, all of it, and more, flood the system with information….Read more

5 ways Media and Telco organizations have transformed 

6 min read

As Microsoft’s fiscal year 2021 comes to an end, I wanted to take the opportunity to thank our customers, our partners, and the media & entertainment and telecommunications communities at large for what has been an amazing journey over the last 12 months.  Your commitment to the ongoing transformation of these two industries—and what we’ve…Read more

AI and machine learning can implement positive change for the broader health ecosystem 

4 min read

When communities have access to better data, they can make better decisions. However, progress has not been equal across the globe, and there is a great need to focus on societal issues such as reducing health inequity and improving access to care for underserved populations. While researchers work to unlock lifesaving discoveries and develop new…Read more

How data transformation can support population health strategies 

6 min read

While many organizations define population health slightly differently, its core aim is to provide an opportunity for leaders in healthcare, agencies, education, and business to work together in order to improve the health outcomes in the communities they serve, all while making an impact to reduce the total cost of care. Technology and data can…Read more

Microsoft automotive momentum: looking forward, back, and beyond 

6 min read

As I reflect on our customers’ and partners’ achievements in such trying times, their successes and innovations inspire me. Looking ahead, I’m both optimistic and excited as the industry continues its forward momentum. I’d like to highlight a few recent examples of our collaboration with leaders in the industry. In January, General Motors and Cruise…Read more

3 practical reasons to embrace remote government access 

3 min read

COVID-19 has given governments a once-in-a-lifetime opportunity to reimagine the way they interact with businesses and serve people.  Largely due to the pandemic, the technology needs and expectations of government agencies have grown exponentially. This has driven the need to virtually maintain operations while continuing to serve the community. In my previous blog, I shared…Read more

Walgreens: transforming customer experience in the COVID-19 era 

4 min read

For Walgreens Boots Alliance (WBA), it’s always been about serving people and communities. Even before the pandemic, this global pharmacy retailer took great pains to be close to the people it serves. Today 80 percent of the population in the US live within five miles of a Walgreens store, while in the UK, over 90…Read more