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How OEMs are adapting with intelligent supply chains 

In the past few months, Covid-19 has disrupted the automotive industry. Automotive original equipment manufacturers (OEMs) have paused production sending financial shockwaves through supply chains. Governments have required non-essential workers to stay at home. Around the world, people have deferred plans to buy new vehicles. Oil prices have dropped changing the profitability model for electric...Read more

Empowering government employees through digital skills 

As the global economy becomes increasingly technology-intensive, the nature of the workforce is changing dramatically. Basic digital literacy is a prerequisite for employment and more specialized technical skills are in high demand. Organizations and individuals alike understand that workers must become lifelong learners who continuously acquire new skills throughout their careers. These fundamental shifts clearly...Read more

Today’s technology is transforming home health care 

Public health organizations are chartered with ensuring the health and well-being of individuals, families, and communities. Their scope of responsibility is wide-ranging and varies from country to country, and they are required to provide direct healthcare services to their citizens, including epidemiology and disease prevention. In the area of providing care, public health organizations, along...Read more

Smart infrastructure: 6 keys to making your city smarter 

As we enter a new decade, cities at all levels understand that “digital transformation” is not about replacing legacy systems. Digital transformation is about leveraging technology to decrease the cost of operations, improve citizen services, and enable economic growth. Cities that fail to pursue digital transformation strategies may realize unforeseen negative outcomes to their communities...Read more

Making an impact on vehicle congestion with Road User Charging 

A session on Road User Charging (RUC) was held at the 99th Annual Meeting of the Transportation Research Board and discussed a mix of learnings shared by those who’ve implemented RUC and those who’ve been planning for user charging. For those unfamiliar with RUC, also known as road pricing, it’s the practice of direct charges...Read more

Highlights and insights from CES 2020 

CES is most often thought of as a showcase for mind-blowing devices, vehicles, and products that in this age of ever-shortening innovation cycles were mere fantasy just a short time ago. And in that regard, CES 2020 did not disappoint. For the media & entertainment leader, this year’s CES was likewise a showcase of transformational...Read more

4 best practices for hyperconnected cities to unlock additional value with technology 

Urban residents and businesses are embracing technology and innovation at a faster pace than many cities can react. Leaders need to act now to bridge the widening technology gap and create the digital and technical infrastructure to support efficient and effective services to keep citizens engaged and connected. In 2019, Microsoft partnered with ESI Thoughtlab...Read more

Takeaways from the National Retail Federation’s big show 

It’s always exciting to go to an event like NRF! But there was something in the air that made NRF 2020 bigger and better than ever before. There were over 38,000 attendees who experienced three days of inspiring discussions and get a perspective on improving customer engagement. This year we highlighted how retailers can gain...Read more

How to boost readiness with intelligent solutions 

It’s one of the fundamental considerations of any defense agency; how to track the readiness of people and things. Often, this process is less than streamlined, encompassing everything from paper-and-pen checklists to enormous spreadsheets filled out by hand. Given the room for error inherent in any manual process, using artificial intelligence (AI) and cloud-enabled tools...Read more

How technology intensity accelerates business value 

Organizations that embrace technology intensity are inherently more successful. What exactly is technology intensity, and why is it critical for today’s enterprises to build a cohesive digital strategy? Technology intensity defined Technology intensity has three components: Rapid adoption of hyper-scale cloud platforms A rational business decision to invest in digital capabilities Relentless focus on building technology that customers can...Read more

How smart is your supply chain? 

Customer expectations are higher than ever but with the right technology, there are limitless ways to delight customers at every step of their journey. Historically, many have considered retail to be a simple business with a great deal of the strategy based on old-fashioned experience, gut instinct, and long-standing supplier relationships. But to compete in...Read more

Getting personal: The next frontier in patient care 

“The nature of healthcare delivery is changing,” says Dr. Clifford Goldsmith, a physician and Microsoft’s national director for the provider industry in the U.S. “Most of healthcare was designed to work with communicable diseases, infective diseases.” I’m excited to feature Dr. Goldsmith as a guest in an episode of NextGen Health, the podcast series from...Read more