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Mitra Azizirad, Corporate Vice President of AI Marketing, presenting at Gartner Symposium/ITEXpo

The Gartner Symposium/ITExpos have thrown back the curtain on the profound promise of AI.

Yet Gartner sees a gap: although 85 percent of enterprises will use AI by 2020, only 25 percent are getting their initiatives off the ground now or are planning to start in the near term. In a session titled, “Microsoft AI: Empowering You to Transform Your Business,” Mitra Azizirad (Corporate Vice President, AI Marketing) and David Carmona (General Manager of AI Marketing) showed breakthrough Microsoft innovation that uniquely addresses the enormous opportunity and responsibility that AI brings to every developer, organization, and society.

Because of the all-encompassing nature of AI technologies, organizations need to understand that they’re not just purchasing a product—they’re buying a set of capabilities that pervade every part of the organization. Microsoft has invested years of research to create AI services that organizations can use today to accelerate application innovation, transform business process, and bring AI to every employee.

For every application

Arpan Shah, General Manager, Azure Infrastructure Product Marketing, shared enterprise customer success stories with Azure in his session, “Enabling Your Business Success with Microsoft Azure.” An impressive 95 percent of Fortune 500 companies have relied on Azure to bring digital transformation home, leveraging the united power of big data, the cloud, and AI.

For every business process

The old “one-size-fits-all” approach to customer experience is being displaced by contextual, customized interfaces that evolve over time, incorporating insights to stay on top of a constantly changing marketplace. In “Accelerating Transformation with Modern Business Apps,” Brenda Bown, General Manager, Business Applications Product Marketing, showed how today’s enterprise organizations use Microsoft intelligent business solutions in concert to drive success. Visitors to the Microsoft booth this week saw the possibilities of contextual experience with HoloLens and the recently announced Dynamics 365 Remote Assist application.

For every employee

Microsoft’s experience with AI has proven that the infinite range of human capability is enabled by technology, not displaced by it. Jared Spataro, CVP for Office and Windows, expanded on this synergy in “Unlocking Everyday Intelligence with Microsoft 365.” He illustrated how data from Microsoft Graph delivers intelligence back to users as powerful AI capabilities. The new Ideas feature in Office 365 are prime examples.

Other demos showed how AI threaded through Microsoft 365 unlocks insights from enormous data sets, drawing on complex algorithms to drive collaboration and productivity.

AI power and opportunity transcend verticals. Susie Adams, Microsoft Federal CTO, presented “The AI Opportunity in Government Transformation,” showing as compelling an argument for AI in the public sector as the one we heard from Çağlayan Arkan, General Manager, Manufacturing & Resources Industry at Microsoft, with “The Future of Manufacturing is Digital.”

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