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Microsoft Industry Blogs - Canada: Financial Services

Published

Moneris delivers best practices in customer service with Dynamics 365 

Since 2000, Moneris Solutions Corporation (‘Moneris’) has been offering businesses industry-leading payment solutions that make doing business easy, but a legacy ticketing system was hindering support efficiency. Each time a customer service representative talked with a customer, they had to go through several screens to access data. This outdated system wasn’t well integrated with other

Published

Cloud Adoption – Start Small, think BIG 

Addressing the foundational and operational components without having a workload (I.e. one or more applications) that will exist on the platform is of little value.