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Microsoft Industry Blogs – Canada

First West Credit Union is transforming how teams work using the Microsoft Cloud

As a technology leader, I wouldn’t have expected that I would one day be helping to design our new head office. But that’s just one of the ways that the rubber really hits the road when it comes to digital transformation. At First West Credit Union, our journey has taken us from thinking about tools...

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Moneris delivers best practices in customer service with Dynamics 365

Since 2000, Moneris Solutions Corporation (‘Moneris’) has been offering businesses industry-leading payment solutions that make doing business easy, but a legacy ticketing system was hindering support efficiency. Each time a customer service representative talked with a customer, they had to go through several screens to access data. This outdated system wasn’t well integrated with other...

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