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Microsoft Industry Blogs - Canada

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Empowering retail innovation 

The two-day event featured some notable industry speakers and an exhibit hall where nearly 2000 attendees visited with wide range of suppliers that focus on the Retail vertical. This year Microsoft returned to the event with a renewed focus on how we enable “The Customer Journey”.

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The edge of intelligence 

In 2008, there were already more ‘things’ connected to the internet than people. By 2020, the amount of internet-connected things will reach 50 billion, with US$19 trillion in profits and cost savings coming from the IoT over the next decade, according to Cisco Systems. Among these connected devices are smart meters, which are projected to reach an installation base of nearly 800 million globally by 2020.

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Icertis Named a “Cool Vendor” by Gartner 

certis Contract Management (ICM) provides customers with a robust set of capabilities to manage sell-side, buy-side, and corporate contracts on a single platform. Delivered on the cloud, ICM is a truly modern system, built for today's agile enterprise - easy to use, highly configurable, and quick to deploy. Its rich analytics and the reporting features of the product help managers quantify contractual performance, increase negotiation intelligence, and uncover hidden value in contracts.

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Cloud-powered user experiences 

It could not be more critical for retailers to bridge the gap between digital and their bricks-and-mortar stores than it is today, says Xomni CEO Chad Brown. “When you think about what the store does for the online channel, and vice versa, it should be about creating a sense of continuity,” he explains. “Bring those channels together and you truly maximize your return on investment, and satisfy the customer.”

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The 3 stages of IOT: The path to personalized shopping 

In the retail industry’s quest for innovative ways to connect with customers, personalized marketing through mobile devices offers an opportunity to reinvent the shopper experience by increasing promotion redemption rates and nurturing a deeper level of customer engagement. And retailers are recognizing the need to get personal.