Podcast: The Future of Jobs in IT
We are experiencing an industry revolution like no other. A digital transformation that is changing the landscape of jobs as we know it....
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Empowering Canada’s modern workforce through digital transformation
Every day, I speak to leaders at organizations large and small about how they are using technology to create and collaborate. Many are excited about the future of work and understand the amazing potential of technology to help them innovate at every level, across every job function. Others worry about the cost of change –...
Building Digital Resilience
How can we protect ourselves in this new digital era? It’s a question that many businesses and governments are asking worldwide. In the digital world we live in today, there is a tremendous amount of opportunity....
Healthcare is sitting on a mountain of data, but how do we use it?
We’ve seen some fantastic advancements in healthcare in Canada over the years. People are living longer and they’re getting the treatment they need. So why do we continue to experience long wait times in the Emergency Departments across Canada which lead to a “Crowding” or “Hallway Health” problem?...
AI Raises the Bar for Insurance Customer Experience
The Insurance sector is facing dynamic challenges such as changing customer needs, low retention rates, and disruption from InsurTech companies....
Transform Digitally by Creating Real Value
Every day, digital technologies are transforming business. How can organizations equip to keep pace?...
DevOps: Accelerator for Digital Product Innovation
Many organizations are trying to find ways to bridge the gap between developers and operations to facilitate productive and efficient workflows....
Achieving Empathetic Artificial Intelligence
Because AI brings tremendous value to people and organizations, the opportunities are endless. At Microsoft, we believe it’s important to build a framework to…...
IT Outsourcing in the Era of Digital Transformation
Five key considerations to evaluate when outsourcing during the Cloud Era Outsourcing is an important component of an organizations evolving service delivery model....
Cloud Adoption – Start Small, think BIG
Addressing the foundational and operational components without having a workload (I.e. one or more applications) that will exist on the platform is of little value....
PODCAST: The Importance of Building an Evolving Framework for Artificial Intelligence
AI has finally reached the tipping point of market acceptance. It is being widely applied to activities that not long ago were considered only possible by humans....
PODCAST: Think big but start small with Artificial Intelligence, Scale Up
Organizations have been inundated with information on how Artificial Intelligence (AI) can automate tasks, improve customer satisfaction and reduce costs....