The NHS is task oriented, making RPA the perfect fit. Working in partnership with us, Microsoft Partner Thoughtonomy deployed a Virtual Workforce in the NHS, using RPA and AI to automate the 2,000 referrals that typically came into the trust on a weekly basis.
Technology is changing so quickly. Since joining Microsoft four years ago, I’ve seen it grown so much – not just in business, either. I often get asked the same question by nurses and clinicians: “What does Microsoft do in healthcare?”
I saw it in action at Future Decoded, standing side-by-side with our NHS customers.