Build intelligent operations by empowering employees and connecting data
Intelligent operations help captial market firms reduce pressure on IT, reduce cost and allow organisations to move and innovate faster while reducing silos. Read more
Posts by Marina Arnaout, Business Applications, Microsoft
The impact of AI on the customer experience in financial services
Artificial intelligence (AI) is altering financial services and disrupting the traditional ways of doing business and interacting with customers. Technology is opening the door to new operating models, while introducing competitive dynamics that will reward forward-thinking institutions and punish those that are not able to keep pace. For the western economy, AI looks promising. The Read more