Microsoft, Author at Microsoft Industry Blogs

Creating the future of retail: 3 ways to transform your customer experience

20/11/2019

By Microsoft

With the help of data-driven intelligence and modern business applications, it’s now easier than ever to create a personalised and differentiated shopping experience for your customers. This is the future of retail and it is happening today....Read more

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Photo presenting top floor of the Gherkin building.

AI is ready to transform businesses. But are business leaders ready for AI?

11/06/2019

By Microsoft

Many organisations are excited about the potential of AI, but still treat it as part of their technology strategy. To succeed in the digital transformation race, leaders need to see AI as an integral part of their business. So we developed an AI Business School to help train this next generation of digital CEOs....Read more

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Better together: How AI is enhancing our ingenuity

25/01/2019

By Microsoft

Imagine the scene: your employees are hard at work, and they’re more productive than ever. They’ve got way more time to spend on big-picture thinking. And they can work with data in new and exciting ways, driving innovative ideas and stronger business outcomes for your organisation. This could be the future with AI. It’s a...Read more

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Woman working on Surface Studio 2 inside office

What’s that AI thing and why should I care?

08/01/2019

By Microsoft

AI is for every business. We look at its capabilities in retail, and the impact it can have on customer service, personalisation, and data insights....Read more

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Man and woman collaborating in office with Surface Pro 6 and Surface Studio 2

How having the right device and software equals innovation, security, and productivity

30/11/2018

By Microsoft

The security of the devices your employees use, and their experience when using these, is core to the success of any business. It’s common for businesses to bolster their central IT security which then adversely impacts employee mobility and productivity....Read more

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Microsoft UK’s AI for Good accelerator programme is bringing ideas to life

30/11/2018

By Microsoft

Are you thinking innovatively about how AI can help tackle climate change or make the world a more accessible place? Join our accelerator programme to access the resources, knowledge, and people needed to help scale your socially transformative AI solution....Read more

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A frontline retail employee talking to a customer

4 customer retention strategies your business can’t miss

11/07/2018

By Microsoft

Find out how to retain brand loyal customers who will stick with you through the lean times and create powerful data to help you grow....Read more

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Banking and the Fourth Industrial Revolution

29/05/2018

By Microsoft

In this podcast Richard Potter, Chief Technology Officer and Symon Garfield, Digital Advisor seek to make sense of the huge forces of disruption in retail finance....Read more

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Data-driven experiences – signposts on the Financial Services Digital Horizon

29/05/2018

By Microsoft

In this podcast Richard Potter and Aman Kohli, Chief Technology Officers, forage into key signposts on the digital horizon of financial services....Read more

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The Future Is Cognitive: Using AI in retail to meet new hurdles

21/03/2018

By Microsoft

Today’s shoppers have developed a new standard of behaviors, preferences and expectations for all of their retail experiences. How can Artificial Intelligence help?...Read more

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Image showing a customer purchasing some clothes in a retail store.

How retailers can improve the customer experience with AI

21/03/2018

By Microsoft

With the rise of e-commerce, today’s retail landscape is built on a digital foundation. Read some of the ways that AI can add to the customer experience....Read more

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