What if customers created their own experience?
The idea of personalisation at scale is not new, but the customer expectations of how real this capability is seems to be growing rapidly.
Microsoft Industry Blogs - United Kingdom: Cross-industry
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Is Data Architecture our Digital Intergenerational Legacy for Place?
In the digital world, new technology can cycle round in a matter of weeks. I can’t imagine that any projects I’ve been involved in as a developer or an enterprise architect earlier in my career, will be there to point out to future generations in the way a RIBA architect would be able to show
Best practices for knowledge management in an omni-channel world
Discover our top 3 tips for improving your customer service knowledge management in an omni-channel world.
From Artichokes to Zombies
Microsoft Services and products are driving change in the retail sector and we would like to present our view on what the future might bring.
New Business Models are the Key to Successful Digital Transformation
In the wake of Microsoft Envision, we’ve been having a lot of conversations surrounding digital transformation. But whether you’re considering shifting your product lineup to focus more on services or you’ve set your sights on developing Internet of Things (IoT) functionality, there’s one concept you’re likely going to have to embrace: your business model is
Data Driven Roadshow: The SQL Server 2016 Launch Recap
Discover what happened at the SQL Server 2016 ‘Data Driven’ launch event in April 2016, with this series of keynote videos.
Your security concerns answered with Windows 10
Upgrade your Windows, upgrade your business security: Why wait for a cyber-attack before protecting your business against the latest threats?
How commercial banks can out compete their rivals
Find out why high street banks need to innovate in order to retain their customers and attract new businesses in the emerging age of financial choice.
Security risks from upper management
Data breaches have become all too common, but what if your biggest security risks come straight from your upper management?
The Cloud as Business Incubator
The first phase of cloud deployment often focuses on cost cutting. Businesses are always interested in finding ways to achieve the same business goals faster and less expensively.
Information without insight is just noise
In partnership with industry leaders and cyber security organisations, Microsoft has been building up capabilities to protect the privacy and security of digital information from banks and their customers.
Technology and the future of work
The Internet of Things, Big Data and Machine Learning hold the potential to transform business.
The evolution of the CMO
Expectations of marketers have shifted considerably in recent years and CMOs are now expected to drive innovation.