Financial Services Archives - Microsoft Industry Blogs

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Build intelligent operations by empowering employees and connecting data

08/01/2021

By Marina ArnaoutBusiness Applications, Microsoft

Intelligent operations help captial market firms reduce pressure on IT, reduce cost and allow organisations to move and innovate faster while reducing silos....Read more

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Why the digitalisation of retail banking matters

27/11/2020

By Stephen MorrisBanking Editor of the Financial Times
Craig WellmanDirector Financial Services

Digitalisation offers banks to improve customer service, pioneer new channels and products, cut costs and re-establish their social value....Read more

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4 ways to drive the future of security in the financial sector

26/10/2020

By Sarah Armstrong-SmithChief Security Advisor, Cybersecurity Solutions Group

We’re sharing the four shifts you can make that will support your financial organisation’s security journey to resilience and inclusivity....Read more

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3 ways the banking sector can innovate in the new normal

15/09/2020

By Tine PetricCloud Specialist - Applications and Infrastructure, Microsoft UK
Christian ThierHead of Financial Services Account Team, Microsoft Switzerland

Discover the technologies that can help the financial sector innovate in the new normal, with reskilling and driving employee empowerment....Read more

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Infographic showing topics of the 12 days of Christmas blog series

12 days of an AI Christmas

20/12/2019

By Microsoft

We’ve summarised our year in AI with a twist on the classic “12 Days of Christmas” jingle, from the state of the AI in the UK and what opportunities it presents, as well as practical industry examples from our customers and partners....Read more

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How companies use AI to deliver improved customer service in the financial sector

17/12/2019

By Simi AwokoyaCloud Solution Architect

Today’s customers demand a higher level of service than ever before. As businesses have adjusted their services, expectations have increased. For organisations, this represents a balance act: how can you improve customer service, increase productivity and efficiency, without adversely impacting workloads?...Read more

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Opportunities, challenges and fears of AI in financial services

27/11/2019

By Janet JonesIndustry Executive – UK Financial Services

With a background in banking, I can say it’s exciting to be close to, and understand, the potential for AI technology to transform the financial services industry....Read more

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How AI can help SMBs grow

14/06/2019

By Veronika LovettCo-founder, CMO at Esme Loans

Find out how Esme Loans revolutionised the business loan market by focussing on cloud technology such as AI to help small and medium businesses....Read more

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Photo presenting top floor of the Gherkin building in the UK.

AI is ready to transform businesses. But are business leaders ready for AI?

11/06/2019

By Microsoft

Many organisations are excited about the potential of AI, but still treat it as part of their technology strategy. To succeed in the digital transformation race, leaders need to see AI as an integral part of their business. So we developed an AI Business School to help train this next generation of digital CEOs....Read more

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The impact of AI on the customer experience in financial services

20/05/2019

By Marina ArnaoutBusiness Applications, Microsoft

Artificial intelligence (AI) is altering financial services and disrupting the traditional ways of doing business and interacting with customers. Technology is opening the door to new operating models, while introducing competitive dynamics that will reward forward-thinking institutions and punish those that are not able to keep pace. For the western economy, AI looks promising. The...Read more

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