Financial Services Archives - Microsoft Industry Blogs

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12 days of an AI Christmas

20/12/2019

By Microsoft

We’ve summarised our year in AI with a twist on the classic “12 Days of Christmas” jingle, from the state of the AI in the UK and what opportunities it presents, as well as practical industry examples from our customers and partners....Read more

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How companies use AI to deliver improved customer service in the financial sector

17/12/2019

By Simi AwokoyaCloud Solution Architect

Today’s customers demand a higher level of service than ever before. As businesses have adjusted their services, expectations have increased. For organisations, this represents a balance act: how can you improve customer service, increase productivity and efficiency, without adversely impacting workloads?...Read more

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Opportunities, challenges and fears of AI in financial services

27/11/2019

By Janet JonesIndustry Executive – UK Financial Services

With a background in banking, I can say it’s exciting to be close to, and understand, the potential for AI technology to transform the financial services industry....Read more

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How AI can help SMBs grow

14/06/2019

By Veronika LovettCo-founder, CMO at Esme Loans

Find out how Esme Loans revolutionised the business loan market by focussing on cloud technology such as AI to help small and medium businesses....Read more

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Photo presenting top floor of the Gherkin building.

AI is ready to transform businesses. But are business leaders ready for AI?

11/06/2019

By Microsoft

Many organisations are excited about the potential of AI, but still treat it as part of their technology strategy. To succeed in the digital transformation race, leaders need to see AI as an integral part of their business. So we developed an AI Business School to help train this next generation of digital CEOs....Read more

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The impact of AI on the customer experience in financial services

20/05/2019

By Marina ArnaoutStrategic Sales, Microsoft

Artificial intelligence (AI) is altering financial services and disrupting the traditional ways of doing business and interacting with customers. Technology is opening the door to new operating models, while introducing competitive dynamics that will reward forward-thinking institutions and punish those that are not able to keep pace. For the western economy, AI looks promising. The...Read more

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Introducing the Microsoft Blogger Series

22/08/2018

By Sarah TierneyDigital Storyteller, Microsoft UK

Take a look at some of the stories from across Microsoft UK, and think about how you can leverage their expertise to change the way you think about your business....Read more

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3 ways you can use AI to deliver better business outcomes

15/08/2018

By Sarah TierneyDigital Storyteller, Microsoft UK

AI is no longer a novelty and organisations are looking at AI to solve real business challenges. Discover how you can use AI to work smarter....Read more

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Creating a better future through accessibility and inclusion

15/08/2018

By Hector Minto Accessibility Evangelist, Microsoft UK

Hector Minto, Technical Evangelist for Accessibility at Microsoft UK, explains how to create a better future through accessibility and inclusion....Read more

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4 ways transforming HR can help you achieve your vision

09/08/2018

By The Dynamics 365 TeamMicrosoft UK

Andrea Winfield, UK HR Director for Microsoft explains how culture and employee purpose are the new currency for inspiring your workforce....Read more

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