Surat Safe City Project

The rapidly growing city of Surat, India, decided to adopt new technologies to increase the efficiency of city operations. The Municipal Commissioner has improved access to services through an online Virtual Civic Center and is working on a City Dashboard to better track services delivery.

The Police Commissioner has reduced crime by 27% in parts of the city with a new video-enabled command center, and a new application management system helps citizens submit paperwork to the city and track progress online.